Polished Nail Salon in Kennewick, WA

We were so happy to find a quality salon open on a Sunday! We requested special designs in preparation for an upcoming trip, and we're so pleased with the results. Friendly service and very clean. Love,love, love the variety of colors to choose from! Highly recommend.

My wife took my daughter to get her nails done. They were there right at opening, the first customers in the door. The lady asked what they wanted done, where she was told 2 full sets. All of a sudden two older ladies came in the door and sat down at the nail tables, totally ignoring that they were there. While they were still waiting for the lady that talked to them to call them over, another lady came in the door, pushed my daughter out of the way, and sat down at the last table. The lady that talked to them said rudely, we are busy, come back at 11am. They need to understand what customer service means and realize they are not the only nail place in town. This was for my daughter's birthday. I was told about this and I refused to have them go there. After reading some reviews, I think they dodged a bullet.

I was in the Polished Nail Salon 2 days ago. My thumb and finger are still sore from the technician cutting so close I was bleeding. When I tried to tell her my thumb cuticle was bleeding she acted like she didn't understand and tried to make some excuse. She took her time on my mani-pedi but she needs to make sure she doesn't cut people and listen. She also cut my nails so short there isn't much left. She didn't seem to understand that either. I have been in this salon before and not had a problem. All in all I would not go back. Try Tippy next.

These lovely ladies always remember me and my family and she always asks about them. Very lovely and clean establishment. My hubby likes this place too. Perfect after dinner pedicure date night.

First time and last time here. Went in for a pedicure. When me and my sister walked in they asked us to pick color, as we were looking the girl kept rushing us telling us she was ready now. When we told her we were still trying to pick she kept pointing at the chair saying she was ready right now. So my sister sat first since she had a general idea of what color. I was sat about 10 minutes after her which was fine. Except the girl doing my toes kept trying to catch up to the lady doing my sisters pedicure making my pedicure rushed. The bag liner had a hole so it kept suctioning to my feet and instead of fixing it they just drained it. So I didn't even get to soak in it. They didn't remove any of the dry skin on my feet and then used a different color than I picked. Color was still very pretty but I wish they would have asked first. On the menu it said the sugar scrub Pedi was $27 and $15 for gel. That's exactly what I got but when I got to the counter to pay they said it came to $58. I have no idea how considering it was the fastest pedicure I have ever had (about 10 minutes) with no massage and a quick run over with sugar scrub and no callus removal at all. My feet still are dry and nails look like I did them myself. Save your money. This place just wants you in and out like a lot of places these days and you can do a better job yourself.