Organic Nails & Spa in Horizon City, TX

Top loves: 1. DIANA IS THEEESE BEST! 2. Amazing hospitality with free drinks! 3. Cuticles are cut just right! 5. ORGANIIIICCCCC 6. Dip nails! I was actually headed to another nail salon when I saw the large ORGANIC sign. I love anything organic, so I made a U-turn and swerved right into this place. I am so thrilled that they have ORGANIC materials to paint my nails. I got the number five volcanic pedi and ohhh man my feet feel amazing!! Diana was such a good technician. Her hospitality is beyond belief. She is so friendly and made my experience so wonderful that I can't wait to come again.

DO NOT WASTE YOUR MONEY OR TIME. Paid $76 for the worst dip manicure done by the owner, Diana. It was a $25 add on for a manicure and the manicure totaled 3 MINUTES. She did not cut my cuticles thoroughly and rushed through the entire "manicure." I had so many hangnails when she was finished and to make matters worse, the cuticle cutters were NOT sanitized. I was also bleeding and she tried to put superglue over my cut but I did not let her. After the 3 minute manicure, I passed on the cuticle oil because the brush of the oil was literally a ball of gunk that looked so unsanitary. She made me pay for the full manicure service and I left with more hangnails than I came in with, bleeding, and dried nail polish all over my skin. Worst experience in all my years of getting manicures over all of El Paso. Spoke to my friend about my experience and she told me she's heard the same from others about this salon. The owner was so rude and unacommodating to me when I voiced my concerns. Not once did she offer to fix my nails or make it right. She insisted that I pay the full $76. Won't ever return.

I went in the other day to get a manicure and there was only 2 nail techs for a busy Friday. I decided to wait but when I was seated at a station I noticed it had not be cleaned/sanitized as I could still see nail dust in the table. I requested the tech clean it before she start but she just got upset and started saying thing under her breath. I decided I no longer wanted service so I decided to get up and leave as I did that the tech began screaming at me to sit back down. I told her no and proceeded towards the door when the Asian lady jumped on grabbed my phone and started running away with it. I had to get the cops involved and this was the worst experience I have ever had at a nail salon!! I recommend no one get their nails done here as it is the most unprofessional establishment with the rudest employees. I will never step foot in that please again so beware!!!

This was the worst experience I've ever had in a nail salon. Only three people work there one of them is the owner she's the only one that can do nails, but she cheats you on your fills she doesn't do the whole nail. She just does the bottom part and Just files down the rest which makes it very thin so I didn't even get to my house, which is only five minutes away, and one already broke you would've thought she would've fixed it for free since I just left but she charged me $10 after me calling and asking what it was gonna cost I was quoted a different price also quoted a different price for my nails and was charged $10 more plus the two girls that she has doing pedicures have only worked there for two days and they're brand new out of school had no idea what they were doing but yet still charged me $55 for a pedicure that was horrible, you would think she would charge lower prices with them since they are brand new and don't know what they're doing instead of charging a full price I had to tell the girl the steps to do it because she had no idea what she was doing and even then it was horrible. Don't waste your money on this place. You'll regret it!! Worst experience I've ever had I had to give it a one star just so I can write this review on it, but it deserves no stars.

This place used to be a great place to go but as of lately it is not. The owner seems to not be any to hire anyone else so the wait times are terrible if anyone is in there. I went in for a pedicure which I paid over $50+ for. She used a opened 1/2 used package of lotion on me and didn't even do most of the services listed. The time before that I had went in for a fill on my nails which she refused to give me a price on before hand and then charged me $70 on afterwards and I ended up with and infection on her f of my fingers once my nails was removed. Be wary of this place 100%.