New York Nails in Yakima, WA

I was not please with my pedicure i went in with a french tip shellac on my toes and came out with a very bad french tip. They did not take off my shellac completely and painted right over it. The top coat they used did not sit well and made it look like a mess. My friend also got a pedicure she had waiting about 15-20 minutes to put her sandals on and once she did her big toe polish came right off . We were very unhappy with it.

My daughter and I both had pedicures and shellac polish on our nails. Pedicure was just OK, but the shellac on both our nails wasn't put on even at all , had polish on skin that wasn't taken off and nails weren't filed at all so nails were all different lengths. We will not be going back...

This is my mother. She's 83 and treated me to a pedicure yesterday while visiting in Yakima. We went to New York Nails on 58th and Tieton. She was so excited to be treated to a well needed pedi. She has had back surgery, double knee surgery, hip replacements, edema and just had her 2nd pacemaker put in. All of this to say, besides being elderly, she cannot properly take care of her feet and was looking forward to a well deserved pedicure. While we did have a great time visiting, I couldn't help but wonder why after 2 hours of sitting in the pedi chair with little done but a soak, they kept walking by her, mumbling under their breath, while working on everyone else, they kept ignoring her and leaving her to sit, watch and wait. She was pleasant, jovial as always despite her pain and discomfort in sitting for 2 hours, they finally clipped her nails, and had the audacity to ask if she wanted her nails painted as well! (Since it had now been over 2 and half hours?!) Jaw drop! She paid for the extra special, expensive pedi (and a generous tip) with hot wax and a massage (which she never got either) She only wanted to pamper me and to be pampered. They all but treated her like she had the plague. They wanted nothing to do with her. Let alone making her feel special or like she mattered! Shame on New York Nails for being so negligent and thoughtless. I used to be a nail tech and have had many pedis. I have never encountered such awful customer service, not to mention getting what she paid for. I didn't say anything at the time, since I didn't want to embarrass her by causing a scene. She too, was smiling, talking and trying to make the best of our experience despite being ignored and forgotten. I challenge any nail salon in Yakima to give my mother the proper pampering and pedi she deserves. She is a kind hearted, loving soul who would give you the shirt off her back. But rarely treats herself to anything since she is always doing for others. #shameonthem

I paid $80 for a manicure and pedicure. My mistake was giving 15% gratuity without a close look. The bottle used was dry and almost empty so some of my nails appear one coated compared to the others. The leg rub lasted 30 seconds, at most! Then came the manicure. I specifically asked him to focus on my cuticles as I am a gardener and that is the hardest part for me to do on my own. I have real nails and I'm 61 years old., but showing signs of aging with ridges. So I also asked for a good buffing. He did buff, but did not do my cuticles. He rushed me throughout the entire time I was there. I made an appointment! There was one walk-in and two men available. I won't go back!

bad service. not friendly. She kept my friends cash as a tip just assuming she was going to tip her. They always take forever and keep your feet soaking for hours. do not recommend, they need new workers.