Natural Nails and Spa in Durham, NC

Coming up from Texas, I was in serious need to have my SNS set removed and had been combing the area for credible nail salons.

Found one!

I never did get the name of the gentleman who did my manicure [and pedicure, since I had time and there was no long wait], but he did a great job and was quite friendly -much warmer and attentive than the ladies!

The atmosphere is pretty inviting aesthetically speaking, but I must say that it wouldn't hurt for the greeters and other nail technicians to try to smile or at least "pretend" to be happy to see customers come into the salon. ...just saying...I am much more willing to pay for upgrades if it felt like I was gift rather than a burden.

Overall, this location is worth at least one visit. I may return to see if any improvements have been made in their customer service.

I love this adorable gradient color. Thank you so much! They are talented and can meet all my requirements.

I came here b/c I had great experiences before but it's been a while since I've been back but the lady I was coming to is no longer here.

I walked in and asked for pedicure and acrylic full set they pushed gel but b/c I typically get gel and was only getting acrylic b/c I was just getting my nails done for a wedding and didn't plan on keeping them but by the 3rd or 4th time she said it, I just went ahead with gel but felt a little uneasy about how she was pushing the gel set. Then they start in on pricing, which changed at least 3 times. The nails are fine, not really the shape or length I asked for but they're not bad.

Now comes time for the pedicure! It was the WORST!!! I don't know if the guy was new or just helping out for the day but he had no idea of what he was doing. There's no way I got what I paid for! The water was cold but he put the pedi stuff in the water immediately and it was full to the brim so I just made due. Then immediately the guy put the end lotion on my legs and wrapped them in the hot towels and told me to put my legs in the water. I was like what!...but ok, maybe I'm mistaken until he spent I know 7-10 minutes at the end trying to rub in the actual cream that was supposed to go with the hot towels. HA! Unfortunately, he barely exfoliated my feet so now I have to go home and finish my pedicure. I like to get overlay on my toenails to ensure they're even but they were quoting me $95 so I was like NO WAY (to all)! When the lady that did my overlay started on my overlay I'm pretty sure she asked him if he even did my cuticles/shaped my nails based on the way she stopped to look and then turned to him and asked him something. I mean I don't mind a new person b/c everyone needs to do in order to learn but they could have trained him or he could've asked for instruction or something! I mean, I'm not like a die hard pedi person but this was the WORST! $75 for a pedi and I have to do it again later! but after 3 hours there I was over it!

And it's not the money b/c I have no problem paying for a service and I work hard so I don't mind treating myself and self care is important but at almost $200 I would've expected a better experience.

I have no idea how they have any repeat customers! I, myself, will NOT be going back EVER!

This review is for dip only. I come here every three weeks for gel, and I've had the most amazing experiences. I switched to dip to avoid the UV. Within 24 hours, my nails showed small cracks, which didn't bother me. The tips of my nails began to chip after two days. I have this strange finger print looking thing on my nail that looks like old school nail polish that was smudged. I don't know if it's a one time thing and next time will be better, or if it's dependent on the manicurist, but I'm bummed. The manicure itself looks fine, but my nails look awful.

Update: day 5 of dip. The cracks are very deep, and a few nails have even chipped. Very disappointed.

This place was good until some new people started working there. I was there this week, the girl,  that helped me was sarcastic and very rude, unprofessional. She didn't do what I wanted on my nails and just replied " that's not my way" in the past my person always did the choices I made with nail color.
Don't waste your hard earned money here!!!