Nail Gallery in Evansville, IN

I have NEVER had the experience that I had today at this nail salon.... I have been getting my nails done for over 12 years I always went to the same person.  5 months ago I had to start looking for a new place and as any woman might know finding someone who does your nails the way that you like can be a tedious process.. After trying numerous different shops The Nail Gallery was recommended to me.  I was so excited they were so nice the place is beautiful and the best part I loved the way they did my nails (pink/white french).... Fast forward to today I called this morning like I always do and set 2 appointments one for my friend and one for myself and told them what I wanted.  We show up at 3:30 for our appointments and they have my friend sit at a station I sat beside her to talk while waiting for my turn. 15 minutes later I began to wonder if they forgot about me so I asked, a few min later the guy that has done my nails before told me they couldn't do my nails because they didn't have the tool (which really confused me it's a nail salon with 20 stations) I told him it's probably in the station he sits at. Their English isn't the greatest so he spoke to the woman sitting at the first booth... This is where the horrible service began.. She proceeded to tell me that they do not have the tool so I couldn't get my nails done.. I did not understand 1. Why they didn't tell me when I called and set the apt at 10am 2. How I. The world they didn't have the tool when the last 5x it wasn't an issue and 3.they weren't eve looking.  I told the woman I didn't understand this she then began to get hateful asking why I didn't understand (because its a nail salon who does nails) next she tells me that I'm the only one who comes in the shop who gets pink/white. (I do understand not everyone can do pink/white but the guy who can was there) she then tells me he didn't have the tool because he "borrowed " someone's.  I asked her where I can go I would go right then and buy my own tool..she said you cant!!( I had already taken my nails off and just needed mine done) I told her I just didn't understand how a nail shop didn't have the tools.. this whole time she is very rude and talking to me like I was stupid...looked at me and said I'm done with u!!!! I asked her could she tell me when u would be able to get them done later today tomorrow or Sunday...she ignored me I asked again 3x.  I even tried to ask the 4 other workers in the shop they kept looking at her like they were afraid to answer me. I loved this shop!!! I have never been treated like this EVER!  We left and went to X-pert Nail and Spa on Virginia and they were AMAZING

First time here. Basic pedi $37 and gel mani $37. Good technicians for both. Clean and no issues getting in quickly (10:40 am). Not a lot of English spoken except for a couple of employees but everyone was very kind and easy to communicate with. Was nervous about trying this nail place but I will definitely be back.

looooove this place...Alicia is the best! SHE DELIVERS! whatever you show her a picture of, she's gone do it! I would recommend her and nail gallery as a place to call home for manis and pedis! I don't play about my nails baby, this is a honest review..THANK ME Later

I really wanted to give more stars. This is usually my go to Sunday nail place in the Newburgh/Evansville area. However I booked an appointment for my mother and myself at 4:30 on a Friday. We were taken to do our pedicures and everything was fine. Then when we were done we had to wait to get our nails done while the employees continued to take walk ins after we were done with our pedicures.  They put customers in chairs and make them wait for 20+ minutes instead of being up front about the actual wait times. The young kid that sits at the front lied and told me someone was going to do my nails and then I had to wait another 12 minutes. When I questioned him because he told me someone was coming right now he ignored me like I was not standing right next to him. Very disorganized and doesn't know how to operate if there are more than four customers. I would advise making this place your last stop.

First time trying this salon I got a mani pedi and my boyfriend got a manicure the staff was friendly but both of our hands look awful I didn't receive a foot bath she just clipped and painted my toes. Waste of money