Nail Art Spa in Pullman, WA

Booked pedicures for 2 of us, we were both underwhelmed and dissatisfied with overall experience. Staff were not very friendly or engaging in any way. hot rocks were warm not hot, massage was pathetic, one coat of paint and then we were forgotten about. Would not waste $50 here again.

My husband and I are in town for a wedding. I broke a nail on our flight in. I stopped at two other nail salons. Both advertised they took walk-ins. I was pretty discouraged until my husband remembered seeing another salon on our way to our hotel. I walked in, expected rejection but I was surprised when the woman ushered me to her station. It took her about 5 minutes, start to finish, to repair my nail. She even had the same color gel polish I was wearing. She didn't charge me for the repair but I thanked her and gave her a health tip. Thank you for repairing my nail.

Honestly, 0/10 experience--and I'll tell y'all why. I didn't book an appointment, so I expected some wait time when walking in. I was with my palm colored friend and they spoke to her and sat her down immediately (which makes sense she had an appointment). Not one employee took the time to look at me, or even acknowledge or take the time to ask if I wanted a service. Many people came in after (also palm colored), and were spoken to. Another girl without an appointment came in and was turned away because of how busy they were, but to be ignored for more than 30 minutes is crazy. Not implying anything, just sharing my experience and decided to not give this business my money. Even if they were too busy to provide any service, I at least expected a conversation. For the employees that assumed that I was just tagging along (despite bringing my wallet) and thought it wasn't necessary to even talk to me, I hope y'all never do it to another customer again. Haven't ever had to make a yelp review, but y'all got it. Peace and love

I have only visited this salon twice and already have formed an opinion. I got the bare minimum done for my nails at what I will say was a decent price, but the quality for which I paid for matched the price. My nails repeatedly were filed too thin, causing them to break and chip within a few days of having them. I thought I would give the salon another try, yet the second time I went I experienced more issues. I had the same nail tech as the previous appointment and he continued to make my nails crooked and too thin. Not only were my nails poorly shaped, but during the application (I got dip) my nails were put into the same container that everyone else's nails have been into instead of placing a small amount of powder into a sanitary, single-use container prior to application. On top of this, he cut me with emery board nail file in numerous places when shaping my nails and I am still in pain from it days later. The experience was unsanitary and painful, and I would not recommend this salon.

The staff is super sweet even with high detail nails. The price is amazing also. There super general with pedicures.