Nail Art Gallery Salon in Milwaukee, WI

If there was a 0 rating this would be perfect. Better yet you want to be treated like shit or money thrown in the garbage this is the place you would love to visit!! Appointment scheduled for whatever time you will not been seen at that time scheduled for maybe 1 hour or 2 hours later but let you be late just 10 seconds late SHAYLEEN RIVERA MORALES WILL BE SURE TO ADD THAT $35 late with no regrets or apology but you don't get $35 off when you sitting there waiting to be serviced and no you can't reschedule because than SHAYLEEN RIVERA MOEALES COMES with her famous ass lie o I'm sorry me booked out for the next 3 months and will call you when book open up and believe you'll never receive a call but a text saying you were rude and she is refusing to service you!! Text from NAIL ART GALLERY OWNER SHAYLEEN RIVERA MORALES at 11:00pm at night: "Thank you for your interest in my services and I apologize for any inconvenience this may have caused you but Unfortunately, I don't believe Nail art Gallery salon is the right fit for you after all these years of services I can't accommodate your reoccurring nail services needed every two - three weeks I'm just too busy and have other paying valuable clients as well, I am not able to honor and will not honor your future appointments. Hope you have luck with someone else." SHAYLEEN RIVERA MORALES now I been going to this place way before it was called a salon when is was just a shop SHAYLEEN RIVERA MORALES was renting hoping she became the owner one day or before the traffic tremendously picked up so she could own it! I have seen a lot with this place of business all the receptionist she done went through all the nail techs she done went through including the students us taxpayers put through her nail tech classes/ school etc I have been through enough accepted a lot paid a lot and patiently waited until Covid-19 was over still no answer no returned call to get an appointment scheduled/set!! I still kept the loyalty and patience hoping I will be scheduled I work up the street from this place so decided to stop to see if the business was no longer standing or what was going on for me not to be answered or scheduled, stopped in just to be told I SHAYLEEN RIVERA MORALES is not scheduling appointments until MARCH of 2024 in we were in the month of July 2023 which was a bald face lie, received the text above 9/26/2023 3-4 months later of waiting to be scheduled after being told my number and information was lost not in her system but I been coming to get my nails done since 2008 and SHAYLEEN RIVERA MORALES ain't never booked no more than 3 months out or lost information. SHAYLEEN RIVERA MORALES should've been woman and professional to say my services or money was not good enough for her or her salon at lease it would've been honest and all would've been understandable!! it is what it is and ain't what it ain't! Lesson learned you cannot expect people nor businesses to put in the same amount of energy respect loyalty and time as you do and receive the same in return just a stab in the back, America just AINT America no more.

Shayleen is an amazing nail technician, and one of the most compassionate kind-hearted people I have ever met. She loves what she does and it shows. I have been to several nail salons in my years of getting my nails done and I have never found a place that could compare to Nail Art Gallery, Shayleen is an expert, no other way to say it. Thank you for always being so reliable and consistent.

Great service, great atmosphere and great customer service! I love being able to go every time and just being able to relax on my days off. They have great services and offer great deals for faithful clients! You won't regret going to Aileen or Shayleen! They are the BEST!

EZ is awesommmmme. Best nail tech, very thorough especially with prepping cuticles! Loved the final result.

I had an appointment scheduled with them today. First of all they don't inform you as a client when you make an appointment about a cancellation fee. Which if there is a cancellation fee they should make the client aware of when they are sending out confirmation text messages. Or, they should let clients be made aware of when they make an appointment. Secondly according to my text messages it says I was scheduled for two services so why would they charge me a cancellation fee for two services when I still was doing one of the service. I am contacting the better business bureau and the attorney general. Sometimes companies need to have their policies informed to clients up front and in writing before just making up and adding unnecessary fees as they go along to suit their own business needs. I tried them years ago and they were wonderful but maybe their customer service is severely lacking. I have a personal issues I couldn't make the first appointment time, so I'm being penalized by adding fees that were never explained to me in the first place. If a business cannot be accommodating and flexible I don't want to continue to do business with them. Back to my old nail salon on 59th and North Ave. The prices are better the designs are awesome the customer service is okay, but hey, they don't have unnecessary fees!!!