Modern Nails in Mukwonago, WI

I have very brittle nails and the only thing that helps them to not split down the middle and tear is polish. I hate having to do it daily, so I occasionally go for a gel manicure. I know of a great place but it's almost an hour from me. Thought I'd try Modern Nails in Mukwonago. Called ahead and they said they had openings. People were courteous, but only the person who greeted us spoke any English and with my hearing loss I found it very hard to understand him. The other nail techs did not talk ...at least not in English. They just carried on conversations in thier own language which I find to be VERY rude. Everything seemed to be clean. Polish and manicure was subpar. I have polish on most of my fingers around the outside of the nail bed. My one pinky nail isn't even fully polished. I know I have chubby fingers and short nails, but this hasn't been a problem at other salons. I didn't get cuticle oil treatment and was charged $10 extra for a polish choice. Check in person said that I was told it would be $10 more (above and beyond gel price) when I was deciding but it was not stated (daughter was there with me and agreed that nothing was said about more $). Not disputing that they shouldn't charge a bit more because it had an extra step,just stating that they didn't tell me,but claimed they did. I left a generous tip, because that is just what you do. I'm sure the nail techs get paid very little. BUT, I will not be going back to Modern Nail. This is gel polish so it should stay on for at least a week.

I went to get a pedicure Friday August 18,2023 for a wedding on 8-19-23. They got me in for an appointment right away.... A young man did the pedicure... when he cut my large toe nails he cut down on a slant towards my skin then took a tweezers and pulled out, part nail and part skin, from the top of my nail to the bottom!! It hurt so badly.. I think he pulled out a ingrown toenail? The nail and side of my toe was bleeding badly from him ripping out the nail and skin... OMG IT HURT!! To stop the constant bleeding he took a spray bottle of rubbing alcohol and sprayed the wound!!!!wow that was beyond painful!! They charged me $35 cash.. No receipt. I couldn't wear the shoes I had for the wedding.... To painful!! Here it is exactly one week later and my big toe(the one that the man ripped the nail and skin out) is infected puffy and numb!! I called and talked to the manager and he wanted to see the injured toe..... so I went in 8-25-23 he said he couldn't see anything and I must be wearing to tight of shoes!! I told him I wanted my money back... he argued with me and handed me $35 and said "you were never here and started screaming...GET OUT.... GET OUT!! I told don't worry I will never come back here again!! Then I said wait...Yelp! When I went to grab a business card.. the manager ripped the cards out of my hand yelling...GET OUT!!

I generally get a mani/pedi and had been to Modern Nails a few times over the years but did not return due to the quality of the work. However, I decided to give them another try this summer and was pleasantly surprised. They've made some positive changes to staffing and it has definitely improved their quality. I felt welcomed and was impressed with their attention to detail. This is my new "go to" nail salon!

Been going here for years! Clean family run business. Love my nails every time! Best to make an appointment they are always in demand!

I tried out Modern nails today for the first time. I called for an appointment after reading the other reviews recommending that I do. I'm glad to say Violet did a great job on my acrylics, gave them the attention they needed. Loved the shape and attention to detail. I will be back! Thank you!