Mitchell Nails & Spa in Eden Prairie, MN

This was horrible I've had alot of pedicures and this was the worst!! Made an appointment at 530pm. Walk in and she says I have to be somewhere tonight. Why did you schedule my appt then??? So she says sit down. Sat down the tray had crumbs on it! Not cleaned! So she asked what color. I picked a color and she says ok no massage today next time!! What?? That's what I love! She was rude on the phone her friend comes in and she helps her with her nails said nothing to me. Walks away!! Unprofessional! And not cheap or comparable to others. The worse part is days later my feet get infected under my 2 nails! Never has that ever happened and I have no nail issues! Now I have to wait til they heal to go somewhere else! The only reason I can 1 star is because the color of the polish was pretty! Not one other thing was nice or professional! So never again will I go there or recommend anyone I know go there! Bad bad service and care! Thank you

My Mom and I decided to try this place after reading the reviews. We were both excited for a little pamper session yet we should've known it wasn't going to go as we'd hope when one person said they had time for a mani/pedi and another said no but then worked to fit us in. Being "fit in" has always brought a poor experience and this was no different. We started with our pedicures. The same person did both mine and my mom's pedicure which meant one of us had to sit and wait but more importantly parts of pedicures were either skipped or cut short. The massage is the best part and it maybe lasted 90 seconds on each foot. The pedicures were a fancy polish change at best. :( When it came to our nails - although both our nails turned out ok it was a slow painful process. I'm particular when it comes to the shape and ensuring my cuticles get trimmed well because they grow fast. I attempted to say something to the person doing my nails about this and she informed me she knows how to do nails and cut cuticles. After that the only time I talked to her was to request to fix corners of 5 or so nails and to just cut a nail that was broken that she was trying to preserve. For my mom the tech filed her nails way shorter than she prefers and was slow with each step. Again I wanted to like this place as I could then have another place to go but unfortunately I have no plans to return. Positives: * The owner, Julie, tells you the steps coming up and who is going to be doing what. She also have excellent hearing! * They have a variety of colors and do anything from acrylic to dip nails. * They have lots of pedicures chairs making it great for groups of up to 10 (be sure to call ahe * Pricing comparable to other salons

First time getting a gel fill at this salon. Been getting my nails done for many years, and my first visit here, was great. Thank you!

Love coming here! Super straight forward service, accommodating and walk ins welcome! The worst thing for me is making an appointment and having to still wait at most salons, not this one! Very quick, great quality work

Best in Eden Prairie!!! I love this place!! My manicure and pedicure are always perfect. If i don't like a color once its applied, they are always making sure it's not a hassle to chsnge it with a pleasant attitude. Very clean, they don't keep you waiting, in other words, they don't over book appointments. I recommend this shop .