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Lux Nail Lounge in Winterville, NC

2.229 reviewsNail salon

Located in Winterville, Lux Nail Lounge is a highly respected and well-known nail salon that has built a reputation for providing exceptional nail care services in a friendly and relaxing environment. The salon is home to a team of highly trained and skilled nail technicians who are dedicated to delivering superior finishes and top-notch customer service during every visit.

In addition to offering traditional manicures and pedicures, Lux Nail Lounge also boasts a range of premium nail treatments that allow customers to choose from natural-looking nails or something more bold and daring. No matter which option they choose, customers can trust that the salon's team of professionals will deliver the high-quality results that they expect from a top-tier salon.

But Lux Nail Lounge is more than just a place to get your nails done. It's a welcoming and inviting space where customers can come alone or with friends to relax, unwind, and enjoy an afternoon of pampering and self-care. The salon values customer satisfaction above all else and is always seeking feedback and suggestions to ensure that every visit is the best possible experience.

The safety and well-being of both customers and team members is a top priority at Lux Nail Lounge. To that end, the salon has implemented strict hygiene measures and protocols to ensure that every visit is a safe and clean experience. Team members are trained in the proper use of personal protective equipment, and all equipment and surfaces are regularly sanitized and disinfected to prevent the spread of contaminants.

Booking an appointment at Lux Nail Lounge is easy and convenient. You can call the salon at (252) 689-6433, or use the online booking system here: https://luxnailloungewinterville.com/. The salon is located at 705 W Fire Tower Rd, in Winterville, and customers are welcome to stop by in person to meet the team and tour the facility before booking.

For more information about the services offered at Lux Nail Lounge, visit the salon's website at https://luxnailloungewinterville.com/. There, you'll find detailed descriptions of all the services available, as well as information about the salon's team of professionals and the high-quality products used in all treatments. If you have any questions, comments, or feedback, don't hesitate to contact the salon directly by calling (252) 689-6433.

Lux Nail Lounge Services

  • Nail salon

Nail Salon FAQs

  • What is the difference between a regular manicure and a gel manicure?

    A regular manicure typically involves nail shaping, cuticle care, and the application of nail polish, which can last up to a week. A gel manicure involves similar steps but uses a gel-based polish and UV light to cure the polish, resulting in a more durable finish that can last up to two weeks without chipping.

  • Where can I find the prices for different nail services at Lux Nail Lounge in Winterville?

    The prices for different nail services at Lux Nail Lounge can be found on their official website, in-salon brochures, or by contacting the salon directly.

  • How does Lux Nail Lounge in Winterville maintain cleanliness and hygiene in the salon?

    Lux Nail Lounge prioritizes cleanliness and hygiene, following strict sanitation protocols and using sterilized tools for each client to ensure a safe and clean environment.

  • What amenities are available at Lux Nail Lounge’s nail salon in Winterville?

    Lux Nail Lounge’s salon is equipped with a variety of amenities to enhance the client’s experience, including comfortable seating, a relaxing ambiance, and complimentary beverages.

  • What payment methods are accepted at Lux Nail Lounge in Winterville?

    Lux Nail Lounge accepts various payment methods, including cash, credit/debit cards, and digital payment options for the convenience of their clients.

  • What is the cancellation policy at Lux Nail Lounge in Winterville?

    Lux Nail Lounge has a fair cancellation policy, requiring clients to notify the salon within a specified time frame prior to the appointment time for any cancellations or changes, helping in better scheduling and availability for other clients.

Reviews

Kristy W.
Kristy W.
12/19/2023

Excellent service! They were very accommodating to my last minute request. I highly teccommend.

Kim R.
Kim R.
5/30/2023

So...let me start by saying the male that did my pedicure did a great job. It was the woman that I spoke with upon my entry and exit that I have a complaint about. I have not been to Lux in many years, because I did not have a good experience in the past with their customer service. It came off that they felt they could be rude because they were not hurting for customers. Because I have not visited in years, I asked how much a pedicure cost. I was quoted $50, with gel, because gel was quoted specifically as $10 extra. Upon leaving, I was told my price was $62. I asked for a breakdown, and was told gel was $15. The woman I originally spoke with that quoted me $50, $10 for gel proceeded to go back and forth with me when I reminded her what I was quoted. It's not about the cost, it's about the principle- changing the price and then rudely attempting to go back and forth. Well, I shut that back and forth down by letting her know she did quote me $50 and ending it there. Treat your customers well, even if you aren't hurting for new ones. Thank you!

Terzora B.
Terzora B.
12/31/2021

me and my gf always come to this salon. today i chose to show up and get a pedicure but wasn't greeted when walking in nor asked what services i wanted to get done today. if i didn't ask how long the wait would be i would've never known. no type of communication at all. very rude and dry when asked the time frame. completely threw off by this salon today.

Knighy K.
Knighy K.
11/20/2021

Very rude and unprofessional. I had a concern about my eye lashes, the lady refused to address my concern or even look at my lashes.  I've never experienced any nail salon this unprofessional.

Steph P.
Steph P.
6/5/2021

Would not even give one star if I could. Worst customer service ever. Made an appointment in advance, walk in and the lady is rude from the beginning. Had us waiting for 30 mins and still nobody came to start on us. We ended up walking out. Should of listened to the reviews on this place! Place is also filthy inside and they do not put any bag coverings for the pedicure stations! Do not go here!!!

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