Lux Beauty Bar in Cedar Knolls, NJ

I've gone to Jessica a handful of times and love how my hair looks everytime I visit. I have her do balayage, cut, and blowout - she is very good at listening to what I want and executing as described. She is responsive, professional, and extremely personable. Dye treatments can take some time, but I enjoy talking with her in her salon - the time flies by so fast.

Ladies be careful! On 9/26/21 Jess did my 'hair extensions' at her salon in cedar knolls. On 10/1/21 I had to go back to have them fixed because beads were falling out and the weft was hanging. I ended up going every 2 weeks on Mondays to "move my extensions up" being in the industry and talking to many professionals, going 2 weeks for move ups is very unusual. Jess told me to come every 2-3 weeks if I'd like because "my hair grows faster" which was surely not the case. On 12/6/21 I went to my usual hair salon and had asked for a 2nd opinion because I was in so much pain (every 5-10 days after my "move up") I washed and dried my hair every 3 days and when brushing I would hold the top of the weft and brush so I wasn't pulling the weft. The girls at this well known salon highly advised I get the weft taken out ASAP. Upon taking them out they took 30 pictures of the mess on my head.. I'll post pictures. There were so many issues with the way Jess not only did my hair but how she very unprofessionally handled the situation.. which is a shame because we were kind of friends. 1. The weft was installed BACKWARDS. The seam and little hairs should have been against my scalp as a 'padding' against the beads which were supposed to be behind the weft, not on top. Which is sign 1 that she is inexperienced with extensions (pics attached) 2. The beads were placed on top of the weft and were placed randomly throughout the weft.. also no thread was used for 'hand tied' extensions 3. The pieces of hair pulled through the beads were so thin that the weft and my hair started giving out, which is why they fell every 2 weeks. The weft was so heavy that it actually pulled my hair OUT of my scalp causing in growns (in which 2 looked infected) 4. She did not use bellami beads like she said she was going to use because they were back ordered.. so my sister actually was told by Jess' mom that she ordered Amazon beads!!! The beads that she used RUSTED and was caked under the beads and on my scalp which caused irritation. My scalp was so sore the girls at my salon could barely touch it! I still have the beads and I have the paper towel that they tried cleaning the rust off with!!! 5. She improperly placed the weft. A weft is usually 2 rows of hair according to bellami.. she had me order 2 packs of hair AND SHE STILL HAS SOME OF THE HAIR I PAID FOR!!!! 6. She improperly cut the weft I BOUGHT and it started to unravel, making them unusable After finding all of this out I sent Jess a text on her salon phone (pics attached) and the way she reacted was horrifying. No apology. Only blame.. after I sent her my messages she called me and as soon as I answered she started yelling at me and cursing at me. She also threatened my business and said she'll say I ruined her lashes (I have pics to prove that's also a lie) The call was 43 seconds. She then blocked me on all social media. She said that a refund was not an option because I paid for the hair not her service. Not for nothing, I'd never ever pay for her service. However we were bartering services. BUT! She ruined the weft I PAID FOR. (If I broke someone's phone I'd apologize and buy them a new one) she also badly damaged my hair and my scalp.. Again not to mention, she still has some of the hair that I BOUGHT and now i have no way of contacting her because she blocked me on everything!!! I also went to a dermatologist for the irritation on my scalp and showed her all the pictures and was advised to use the treatment stuff I bought and also use peppermint oil. This whole situation was traumatizing and frustrating. Instead of a solution she got defensive and attacked me and my business because she must have been embarrassed or something but she totally avoided my hair situation and attacked me. Shameful for a business owner to handle any situation this way regardless of who the client is. I was advised not to contact her, so I won't. It is what it is at this point but please.... Do your research. I wish I did.

Thanks to Jessica for a wonderful haircut! When moving to a new town it can be tough to decide on a new salon. I received an offer for a haircut at Lux in the mail and decided to check it out. I'm really glad that I got this offer, because now that I have visited it's safe to say that I'll be back! Lux is located inside Sola salon. This is a large shared space with dozens of independent beauty businesses -- everything from hair cuts to facials to waxes. The entire space is beautiful and newly redone, and Lux is sleek and well decorated with lots of pretty mirrors, a chandelier and of course tons of beauty products. Jessica cut my hair exactly as I asked, and it ended with a fabulous blowout. I was in and out in around 45 minutes and am so happy with my new cut. Jessica also offers other beauty services like blowouts and makeup. I definitely look forward to returning for my next haircut and any other future glam needs.

I had a really great experience here. Jessica was very kind and extremely helpful. The studio is super clean and designed beautifully. I got the botox treatment and loved it. I will visit again in the near future for treatments or if I want my hair color changed.