Liverpool Nails & Spa in Liverpool, NY

Ive always had bad experiences with nail salons either wrong shape, wrong design, bad quality or anything in that manner. I came to Liverpool nail and spa with bad nails I got done the previous day hoping that they could fix them, my expectations were skeptical because I've always had bad luck with nail salons. straight of the bat as soon as I sat in that chair I knew I was in good hands, she understood exactly what I wanted and more, she did the exact design and the exact shape and took her time on every little finger and design! I'm completely beyond satisfied and definitely will be coming back here everytime I want to get my nails done because the atmosphere and just everything about the salon was beyond my expectations and my nails looks absolutely gorgeous!

Went here for a gel nail polish change. I have been here many times in the past. I had an appointment and did not have to wait long at all. Charlie was great, very gentle and kind. I have never had a bad nail service here. The vents on the nail stations could be a bit cleaner but the rest of the salon was fine. I would come here again as they are pretty reliable and predictable as to what you expect and get. I have tried other salons but always end up back there.

Love the color and shape. They never disappoint. The vibe is quiet and nice music playing in the background.

First time here. Location was easy to find and parking was plentiful. Although I did not have an appointment, I was seated right away. Initially, I assumed I'm getting regular treatment. The atmosphere was serene, the facility was clean and decor was complimentary to the plaza. My Nail Tech Ella did an amazing Job. She was not only knowledgeable but very helpful when it came to deciding on what I wanted. She's now set a new standard on how I'd like my nails. Additionally the staff was friendly and the price was average compared to other businesses. Will be returning to this establishment whenever possible. Overall the experience was nothing short of amazing and quality was worth the drive. Thank you Ella and staff .

I went on a Sunday afternoon recently as they were one of the only places open. I had 5 week old dip on my nails and it was the only chance I had to get them done for at least a few more days, so I decided to try Liverpool nails. I really should have just waited the few more days to go to my usual nail place. First off, the place is pretty no frills/outdated. That honestly doesn't matter too much, but I personally like to feel relaxed and comfortable while I have a chance to get away to pamper myself. I was quickly led over to the dip colors, which they had a pretty good amount of. I didn't quite know what color I wanted yet, so I took a few minutes to look through them, but felt kinda weird with the nail tech standing literally right next to me as I looked through them. I chose the color, he led me over to another older gentleman that was actually going to do my nails. He was SO ROUGH taking my old dip off, like drill turned up to the fastest setting the whole time - he was definitely trying to rush through. I even pulled my hand back and said "ouch" a couple times because it seriously felt like he was burning through my natural nail with the drill. He even nicked himself once and pulled his own hand back. Usually at the end of an appt, techs will get a warm towel and wrap your hands in it for a minute. He did this after my dip was taken off, but the towel was wrapped in a *trash bag*....I honestly just wanted to laugh bc there was no point in even doing this. He asked what shape I wanted, I told him almond, he made them round. He didn't put a layer of base powder underneath the color I chose, so my nails are translucent at the tips. He was tossing his tools on the table the whole time too, which came off bothered and careless. He asked if I wanted a massage and I told him no thanks...I already felt so awkward and uncomfortable. All of this, plus three of my nails have already cracked and chipped. One is literally shattered, and it has only been a week. I know some of this could have been remedied if I had said something. But overall the experience was extremely underwhelming. Pretty safe to say I will not be back.