Like The River Salon in Atlanta, GA

So here's the thing. I went to Najha three times. My hair never looked good, it never looked anywhere near what it look like in her videos and the whole experience was just incredibly disappointing. I decided to wait to leave a review to see if maybe we just started on the wrong foot but after 3 visits im done. So here's what happened. I waited almost a year to get an appointment with her because she wasn't accepting new clients when she called me and told me I could come in, I was thrilled. Appointment #1 I arrived 15 minutes early and then sat there for 45 additional minutes before she started my hair. No apology know nothing. I just sat there silently for 45 minutes waiting. One of the things I don't like is when a stylist puts me under the dryer for too long and dries my hair out. My hair was dry 20 minutes before the dryer turned off and then I sat there for another 30 minutes waiting for her. By the time I left I'd been there for three hours and 15 minutes. I missed my second appointment and my hair looked horrible. She informed me that my hair was thin and fine. My hair is not thin and it's not fine. Here's a picture of what my hair looks like at my previous stylist and how my hair looked with Najah. She put tons of hairspray in it which cause it to be dry. I told her I did not want sheen because it makes my hair flat. She put it in my hair anyway. I literally don't need anything on my hair but she insisted I did, and this is what I got. I told her I did not want the top of my haircut because I was trying to let it grow out and she cut it quite short. I told her not to cut the gray streak in the front, she cut it . I don't even know what the $50 consult was for. Appointment #2. This time I told her don't put ANYTHING at all of my hair no matter what and don't flip it up. Instead style down so that way she could just see that my hair did not need product. I thought that was the easiest thing in the world and if she knew what she was doing then my hair would look beautiful. It looked better but nothing at all like those videos. Honestly, it looks like a grandma. I've been to my previous stylist at least 50 times and it looked beautiful and bouncy every time. Not with Najha Appointment # 3. First she called me the day before my third appointment and rescheduled it for the following week because of some clerical error. Then she called me the day before the rescheduled appointment and asked me to come in an hour later. I tried to be totally flexible so I told her I had an appointment in Acworth at 1 o'clock so I had to be out of her salon no later than 12:15 so as long as she committed to do that then I could come at 10:15 per her request. I arrived at 10:14 for my 1015 appointment and she strolled in at 10:45 with no apologies. I was immediately stressed. She didn't even try to comfort me and say "don't worry I'm gonna get you out on time. At noon I was still sitting in the chair waiting to be curled. I went to her and I said I really have to get out of here and she was like "I know I'm almost there" or something. Bottom line is I miss my appointment. She did apologize but immediately blamed it on her doctor. THEN She was like that'll be $135. She didn't even ask me if she cost me any money but we have an a missed that appointment. She didn't appear to care. The bottom line is this she doesn't really seem to be passionate about what she does. This is clearly just a job. That happy, smiling person in the videos creating beautiful hair.....I never met that person. The customers are not first, the customer service is bad. There was one other girl there, who was leaving her station constantly to answer the phone. She was very helpful and washed me while Najha was late. But they clearly need a receptionist. I don't know what's up with those videos, but I also noticed that a few of the really dope haircuts from the videos are also on her wall, so I don't know if they're a fluke or from 10 years ago or what. Clearly, she knows how to cut hair but my hair is very easy to do. I can make it bouncy and fluffy myself. I can make it stand up with a tight curl, and I can put hold on it to keep it that way, but for some reason she wasn't able to do any of that. Plus she's really over priced. She had no respect for me, my business or my time. The days of me sitting in a salon for an hour waiting on somebody to show up or being there. Three hours and my hair looking average went out of style 20 years ago. I gave it a shot, but this was definitely a waste of time. On the only positive note, she didn't gossip and wasn't negative like some hairstylist. And the other girl who works there seems really sweet and it's clean and the music was nice but as for the hair, none of it was worth my time.

I found this salon on instagram and been following this salon for quite some time. I was a little concerned because sometimes what you see online isn't what you get and I read some of the yelp reviews. I traveled from AZ to get my hair done and let me tell you. The atmosphere, knowledge and customer service was amazing. My stylist Dee was so professional and honest. I had some breakage in my hair and she cut and styled my hair like no other. She didn't try and up-sale me with things for my hair , she was simply honest. I appreciate this experience and will definitely travel from out of town anytime to get my hair done by Dee. Thank you Dee your a sweetheart.

You will not find a better place to get your hair done. Your appointment starts as scheduled. Everyone is super friendly. The stylist are the best in their field. Christina (my stylist) is a phenomenal colorist.

This was my first visit to this salon. I really wanted to like this place. I didn't. My first impression was this place is cold and unwelcoming. Spent a lot of time sitting around. Everything was rushed as though they were overbooked. I left feeling like I could have done a better job myself of styling my hair. I could have saved the $120 I paid to for a shampoo and trim. As a new customer, you have to book a $25 hair consultation before they will do your hair. When I got there, the stylist asked what did we discuss during the consultation. Did she not take notes? I felt like it was a money grab. I had to go home and style my own hair. Maybe it was the stylist I had but i am not impressed. I will not be back.

I came here a while ago for a silk press and trim with Christina. She had been doing my hair for a while at a previous natural hair salon she worked at before coming to this salon. I love her! But the only reason for 3 stars is that I felt like my service was rushed (at no fault to the stylist) and the atmosphere wasn't nearly as relaxing as I was hoping it would be. For me personally, those are extremely important aspects to my overall experience. In the end I found a new stylist who is one on one and extremely thorough with all of her clients from when you walk in, until it's time to leave. True she can't service multiple clients at once, but honestly quality over quantity is the way to go, especially when dealing with hair and overall customer satisfaction! But I will definitely come here again if I can't get an appointment with her because Christina does well with my hair!