LA Nails in Smyrna, TN

Amazing! The customer service and interactions with the staff is like no other! I've known Mefa for over 10 years and I'm so happy to have found her again! Their work is impeccable, stations are clean, no one leaves with out a smile! I've been getting my nails done for over 30 years. I've never been more satisfied.

I recently moved to the Nashville area and I teach in the same area as the LA Nails shop in Smryna. I went in for a full set and pedicure. The older attendant greeted me and asked what services would I like, so I told her. She then took me to the pedicure area. She attempted to help me with the color choice that matched closely with the limited gel nail colors that they had. An older gentleman came and proceeded to give me a pedicure. Everything was great until it came down to actually painting my toes. The older gentleman did a horrible job! The lady new it but did nothing to fix it. Then they left me sitting in the chair while attending to customers that came in after me. I waited an additional 20 mins after my terrible paint job and it wasn't until I said something that I was told , "please wait an additional 10mins!" I politely paid the $40 ( which I should not have) and I've been disappointed ever since! The main reason I'm disappointed is because the other workers in there didn't even make an effort to get up, speak or even ask what was wrong or extend an opportunity to solve the issue. Terrible quality and customer service.

This was my second time coming here and so far, I will be a loyal customer. I usually come when they open, so I'm not waiting and that has worked for me so far. The workers are nice and they do a good job! I haven't had any complaints!

I had such a great experience at LA Nails today!

The manicure was incredible. My technician, Mifa, did an amazing job! She was kind and patient. She took her time to do good quality work while still working quickly. I asked fit a specific design and she delivered.

The facilities themselves were very nice and clean. It was bright and airy and relaxing. A woman who was there while I was had her two kids with her and the staff were so kind and warm to them.

I will absolutely be back to this place. Apparently there are new owners here and it really seems like they have turned this place around. I love my nails and the people that were working there today.

When I looked up salon's in the area, I saw 2 star reviews, but those never tend to scare me because I know exactly what I want, and I'm not leaving until they're that way. I completely forgot to ask for her name, but the lady that did my nails, did such a good job. I had ombré that I started painting, but picked a light color. She was worried that it wouldn't be dark enough, but I thought it would give dimension and they turned out fantastic! Glad I gave them a chance. - PS: the salon is under new management, if you gave up on them before.