L Nails in Charlotte, NC

It's definitely one of the worst experiences I've had. This place was recommended to me by two different friends because I like designs and the places I tried were only able to do basic stuff. I've recently moved to Charlotte, and I've tried a few different businesses, so I figured I'd try them out.

I'll start with the positive.
1) Regular customers were greeted warmly.
2) The lady who did my pedicure was extremely nice.

That's all I got...

Everything else was downhill. I waited 45 mins to get seen. I asked prior to and assumed I would get my nails done directly after. That did not happen. I also noticed that this happened a few times, so it seems this is how they try to keep you there, knowing its going to be a linger wait. After my pedicure, I sat in the massage chair for another hour. Which wasn't so bad until they needed the chair. Then I sat at an empty station for another 30 mins. A nail came in around 4 and got to work on giving me a fill and fixing two nails.

The entire time, she spoke to everyone but me. No biggie, except now I got to pay close attention to what you're doing and point out the rush job....cause multi tasking wasnt her strength.

The fill was sloppy, lumpy, and rushed. I repeatedly had to  ask her to file , shape, and clean up my nails. She was very distracted by retelling everyone the story behind the hickies on her neck and once again no biggie if you can do that and do nice work.  Just don't get an attitude when you're not doing a good job due to distractions.

I asked for a particular color (before she came), and once it was time to paint  my nails, it was "oh, we don't have it" but this is close she didn't even pretend to look. I didn't have the time or energy to go back and forth.

My nail broke later that day. I had to wait until Monday to get it fixed. I went back, and the OWNER made me wait until the girl who did my nails came in to fix it. I had to wait 30 minutes until she got there, and then she slapped on two more coats on the broken nail just as sloppy as the first time.

I went somewhere else and had them done correctly.

My favorite nail salon on the East side of Charlotte! While the price and the wait is not great, I guess it's the sign of the times! The customer service and skill is very present at this location!

I went in for a gel pedicure and manicure .
I broke my big toe nail therefore I asked for acrylic on that toe nail . I kept telling the lady that it did not match my other toe nails and it looked too big and thick . She kept reassuring that from her angle it looked exactly the same . At the time I was 8 month pregnant I didn't want to keep arguing with her about something she's obviously not willing to fix so I left it at that . My finger nails looked lovely for a day then they started chipping and as stated I was 8 months pregnant my mother in law wouldn't let me touch anything so I wasn't doing any labor that would potentially ruin the gel polish . I paid $110 plus tip . I do not think this place is worth the price. Also the wait time is crazy .

Very good nail salon , music the ambiance meeting new people just the atmosphere is great

Horrible customer service . Drove over 30 minutes only to be turned down at 445 pm when they advertise they close at 6pm. If your establishment  closes at 5 update your website hours to be respectful of people's time!