KB Nails & Spa (Under New Management) in Twin Falls, ID

My sister & I just wanted to go get our toes done for a sister day since I am freshly post partum & don't get out much. We waited for a while mind you, the establishment was empty, little confusing but no biggy. Then we get seated & I tell the lady my water was too hot & she proceeded to push my foot into the water & was very very rough & everything she did was very minimal effort. Then she painted & I picked out a pastel purple & she did one coat & then closed the color & proceeded to grab the clear coat & I said I'd like it darker & she gave me big time attitude. I tried to give benefit of the doubt because I don't know what kind of day she is having. She did one more coat on my big toe & then went to grab the clear again. I told her I'd like it to look like booklet of nails I was able to pick from (because you could see the color way better) & she just proceeded to put the clear on (you could still see my toe nail from under the polish). I didn't want to argue or ruin my outing with my sister so I let it go after multiple attempts. Then when all is said & done I go to pay & astonished at the price of a terrible pedicure. I did not tip because I did not like my service & she tried clicking a 15% tip for me & I said no. She then practically pushed us out the door & wanted us to leave. I then ended up with an infected big toe nail from her trying to rip out an ingrown toenail with what I'm assuming is dirty clippers. Super disappointing. It is a beautiful salon.

I went in and showed him a picture of the nails I wanted (almond clear pink attached in pictures below) and asked him how much, he said max 55-60$ gave me the wrong shape, I corrected him he said I change my mind too much and if I wanted that shape I had to pay extra I let it go and let him do whatever shape he wanted. They ripped off my old nails which was incredibly painful, and when I went to pay for those "nails" they gave me I was already incredibly upset seeing the results, I look down at the card reader and he secretly put in 70$ without telling me. Yes they tried to charge me 70$ for that. I asked why when he told me a different price at the beginning and he changed it to 65$. This is what 70$ gets you at KB nails and spa :)

Kim did a great job today with my pedicure and manicure. Exfoliation was wonderful and do was the leg massage!

The cost of $50.00 for a fill is outrageous!!!! I was NOT impressed at all. I had to ask3 times to get my nails shortened.  I ask to have the backs cleaned and NO he did not understand. No one spoke to me the entire time I was in the shop.i do not recommend this place. He didn't ask if I wanted polish and just put clear coat on them very unhappy with this place.

I had to give one star to at least get this out. I didn't appreciate having gel nails pushed on me. They asked me five times and in very clear English, I said no thank you also. They  need to take better care of the instruments they use for cuticle care.  Theirs were so dull he was actually just pulling the skin, not cutting it. I do not recommend this place of business, Further once you declined gel nails, their service also declined.