Katrina Salon & Spa in Batavia, IL

I've been going to Brittany at Katrina's for over three years now because she is simply the best. She's nailed every cut and color I've ever wanted whether it was blonde, bronde, or brunette. My mom also started going to her over the last year and both of us are forever her biggest fans. 100% recommend!

I've been going there for about a year now for pedicures. I called to make my next appointment and was told they no longer do pedicures. OK no one mentioned this at my last appointment and no one called me when they made this decision. Low level service. I won't be back.

Note: this review is just for the skin care / spa side of the salon. I was super impressed with my waxing by Natalie. She was just so kind, worked fast but was gentle at the same time. My eyebrows have a great shape, clean up and my face looks so much brighter. I was fit in right away with a last minute appointment and the price was right on point of other salons in the area.

Hello, I've just had my 3rd visit at Katrina's Salon. I started here a few months ago. My last stylist, after a long time, ended up leaving and I was lost! Find another stylist!? I had nowhere to turn and sometimes recommendations don't work out... I let my fingers and eyes do the running and I was led to try Katrina Salon & Spa. First time, I made them my Salon! I wanted to cut my long hair and get shoulder length with a trendy style. I may be a little older but I want what I like......and I loved it! Brittany was fabulous. What a shapely doo and she didn't mind at all, when its like "Oh, can you cut more here or texturize more here. I was making my style and she didn't mind the inputs, that means a lot! I let my hair grow out and then I had a wild one and wanted short and punky, and I'm going silver/gray! I told them I wanted a master stylist, because of what wanted this time. I got acquainted with Katie and I have not this kind of haircut for a long time, ....and had not this kind of Stylist either!! So perfect, so caring, so listening, so professional, so in tune with what I was wanting, what I was looking for!! It's hard nowadays to find a stylist that knows her stuff and cares enough about her customers to let them know she's there and listens and follow throughs with a beautiful style, color, cut, etc...... and a happy/grateful client! I love this beautiful salon/spa and can't wait to go back for a trim or trying some other spa experiences! Ladies/gents, you must make a spa day or a fun Hair day! You won't regret it!

1st time there. Not impressed with front desk staff or facility...after reading all the great reviews I had high expectations. Was not greeted in a timely manner, no water offered waited 10 mins above and beyond my appt time and had to ask 2 different associates for the wifi password. I received a gift card for a massage which is what led me here... and AJ was amazing!! I've had several massages over the years but she was seriously the best by far!! I referred to her as Batavia's best kept secret!! Going back for another one in November. I would give Aj 10 stars if I could but 4 total incl facility and front desk staff.