K & M Nails in Shelbyville, TN

Just walked in the door with my mom and I.Owner screams across the room "what you'll need today, what color y'all want!" We haven't even sat in a chair! His ass just sitting in the chair looking at us!We turn around and walked out! You don't have the customer service to get up and greet your customers, welcome them in! We are doing you a service! Run!

Came in for pedicures, was not disappointed. Basic pedicure came with hot towel and lotion massage. Quick and clean.

We gave the shop several opportunities but after making appointments for two people we were left waiting every time for 30-90 minutes.
Today was the last straw, made appointments and while one of us was taken by Stephen, I was left waiting for over 60 minutes while Vickie, my appt technician, took another customer. I was sat down 90 minutes later with a tech I did not make my appt with. I said, I'll pass, they must not need my money, I'll take my business elsewhere in town.

Steven did a great job on my nails. I got tips & powder dip nails. The shape is exactly what I wanted.  The shop was clean and the atmosphere was friendly. It was a Monday
about 3pm when I was here.  I would certainly go back.

Save your money, and do not go here. My friends and I had appointments a week ago, and I wasn't going to write a review because the nails look good enough that I could get over the ridiculously long wait we experienced. But since then THREE of my nails have come off since then and for $45 and a three hour wait, they shouldn't be popping off this early in the game.

First, like I said we each made appointments for 2:30. They were severely understaffed for the amount of people coming in. The point of making appointments together is so you can all get your stuff done at the same time. I understand things happen. I understand people show up late, or change their mind, but this was a little ridiculous. It was almost like they didn't write down any of the appointments because my friend was questioned three times when she said she made an appointment for her nails and feet.

An hour and a half after my appointment time I finally sat down. The person who did my nails was super friendly, which makes me feel slightly guilty for this review, but three nails popping off less than a week after appointment has never happened to me. I had an appointment for dip with tips. A pretty normal thing to get done, I would think. I'm not a nail tech, but I've watched my nails get done for years and years and I've never seen them done this way. When she put the tips on, she put the tips on the nail and THEN glued over top of it. I've never seen anyone do it this way before. So I was kind of concerned, but they came out looking nice so I thought it would be okay. Wrong.

Yesterday, 6 days after getting my nails done, three nails came off.

Just go somewhere else. Save yourself the frustration and $45