JCPenney in Ukiah, CA

I appreciate going to the JCPENNY Salon. I typically see Cindi for my hair cuts snd she is fantastic. She is pleasant, friendly, skillful, and she always cuts my hair the way I ask her to. I have seen others in the salon for hair cuts and everyone is great. I think it is a nice place to go for a haircuts and styling.

Jc penny ruined my hair. Don't waste your time or your money!! Shout out to Shirley from feathers hair artistry for fixing my hair not even 14 hours later! I had bleach in my hair twice in a row and it feels and looks ten times better than what I left with it from jc penny. I'm not upset about it anymore because of jc penny I found my new hair stylist.

I've lived in the area for years and hadn't found a consistent styling salon which was available on my schedule. I don't think I'll ever go to a different location again! The stylists are consistent in what they produce for the JCP brand, so every time I get my hair cut it I receive exactly what I requested even if the stylist changed. I just got a deep conditioning and clean up trim and it looks incredibly healthy and on the way to a length I desire. The hair products available are realistically priced , and usually there are options on sale. don't go to a different salon every time - stick with a pro and at a price you know and walk out better than happy. Walk out ready to take on anything.

horrible customer service and didn't honor my coupon correctl. I went in before Christmas and got a coupon for 30 percent off. I bought a $30 item and when it rang up it only gave me 10 percent off. i pointed it out and the girl at cus service made up some horrible excuse that I did the math and I could never see how they gave me any more than 10 percent. i asked her to call the manager a Hispanic young girl and I showed her I only got $3 off a $30 purchase. she said there's nothing she can do the coupon rings up the way it does and simply left rudely. long story I was so discussed I had my friend return the gift I bought for my dad. I found a set just like it but better at Costco for the same price. i will never go back, at least that's how I feel. you would think for how slow the store is now they'd want to keep every customer they could. if they would have honored my coupon and given me a few more bucks off I would have never returned it, and not have this resentment toward the stor. my grandma wanted me to go today to get her some clothing but I refuse to shop there at this time.

Went in to buy an engagement ring and wedding bands today. JESSICA made the experience very easy and smooth, but giving us great service and patience. We appreciate all that you did to help us out today and we thank you for being a part of our big day! Thank you JESSICA!