Holistic Image Beauty Salon in Riverside, CA

I came in today for a haircut after a year of not cutting it and searching for a salon. Edith made me feel so welcome and did an amazing job with my cut, giving me advice on the hair cut I had in mind, and making me feel beautiful! Will definitely be back as a regular :)

I've been coming here for hair cuts for about 7 years now & Edith always does such a great job! Not only does she do a great job but she's also very friendly & communicative. Def recommend her :)

I am rating this salon with a five star because some of the girls are very polite and professional. However, the only issue that I have is Clarissa. I usually don't write reviews bad or good but I had to take my time to write this one. I was her client and one day I couldn't make it to my appointment but to begin she was running late. So I had to cancel my appointment last minute and she didn't have any soon opening for me and said she will charge me a $25 fee next appointment for last minute cancelling which I agree with. I had booked two appointments for my daughters one for 8/5/21 for a photo session for her XV and 8/7/21 for her party. On 8/5/21 I texted her to confirm the appointment I which she replied she wasn't going to make it for this appointment. I asked her if it was because I had previously cancelled mine last minute and she never responded to me. To me is not only unprofessional but very rude. Long story short, I was able to find someone for 8/5/21 and my friend recommend me with Roxanna which she was able to get her in on 8/7/21 which she did an amazing job at not only taking this appointment last minute but the way my daughter's hair came out. I am a business owner and I understand the fees but as every business professionalism and good customer service keep businesses alive.

Hi Everyone, Just wanted to let everyone know how my experience was when I walked in this hair salon. I wanted to get my hair highlighted and I stopped by Holistic Image Beauty Salon to check it out because I saw that it had 4.9 stars. When I first walked into the establishment I was greeted by this lady named Roxanna. She asked me ,"How can I help you?" I responded and said I was looking for a salon to get my hair done and I was on your website and I saw that you had 4.9 stars. I showed her a picture of what I would like done and first thing that came out of her mouth was ,"Oh, that's gonna be expensive!" I then replied and said'" Can you do it though?" Then, she replied and said," Yeah but its gonna be expensive!" I then asked her," How much is it?" She said," Your looking to spend around 480 dollars!" I then replied, " Money is not an issue, I want to know if you can do it?" She then responded, " Yes... but your looking at a very long process!" OK... at this point I'm already offended because she either did not want to help me or she was being racist at this point! All I wanted was to get my hair done and have a great experience. I have paid over 500 dollars for a Japanese straight perm and have waited in a salon from 10am to 6:30 pm. before. I felt hurt that someone would even treat anyone this way after trying to give you business!! I will never go to this place again and you just lost a valued customer that was willing to drop money in your salon!!!

destroyed my hair... also received a free ad nauseam lecture how i am not to ever touch my OWN hair... the salon also smelled of feces... basically a S&@# show...