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GOT NAILS & SPA in Rumford, RI

2.348 reviewsNail salon

Located in Rumford, GOT NAILS & SPA is a highly respected and well-known nail salon that has built a reputation for providing exceptional nail care services in a friendly and relaxing environment. The salon is home to a team of highly trained and skilled nail technicians who are dedicated to delivering superior finishes and top-notch customer service during every visit.

In addition to offering traditional manicures and pedicures, GOT NAILS & SPA also boasts a range of premium nail treatments that allow customers to choose from natural-looking nails or something more bold and daring. No matter which option they choose, customers can trust that the salon's team of professionals will deliver the high-quality results that they expect from a top-tier salon.

But GOT NAILS & SPA is more than just a place to get your nails done. It's a welcoming and inviting space where customers can come alone or with friends to relax, unwind, and enjoy an afternoon of pampering and self-care. The salon values customer satisfaction above all else and is always seeking feedback and suggestions to ensure that every visit is the best possible experience.

The safety and well-being of both customers and team members is a top priority at GOT NAILS & SPA. To that end, the salon has implemented strict hygiene measures and protocols to ensure that every visit is a safe and clean experience. Team members are trained in the proper use of personal protective equipment, and all equipment and surfaces are regularly sanitized and disinfected to prevent the spread of contaminants.

Booking an appointment at GOT NAILS & SPA is easy and convenient. The salon is located at 192 Newport Ave, in Rumford, and customers are welcome to stop by in person to meet the team and tour the facility before booking.

GOT NAILS & SPA Services

  • Nail salon
  • Spa

Nail Salon FAQs

  • What types of nail services and treatments does GOT NAILS & SPA in Rumford offer?

    GOT NAILS & SPA offers a wide variety of nail services and treatments, including basic manicures and pedicures, gel and acrylic nails, nail art, and nail repair. They also provide additional treatments like paraffin wax treatments and hand and foot massages to enhance your experience.

  • Can I book multiple nail services for one visit at GOT NAILS & SPA in Rumford?

    Absolutely, GOT NAILS & SPA encourages clients to book multiple nail services in one visit for a comprehensive pampering experience. This not only saves time but also enhances the overall benefit of the salon visit.

  • What is the cancellation policy at GOT NAILS & SPA in Rumford?

    GOT NAILS & SPA has a fair cancellation policy, requiring clients to notify the salon within a specified time frame prior to the appointment time for any cancellations or changes, helping in better scheduling and availability for other clients.

  • Can I request a specific nail technician for my appointment?

    Yes, clients are welcome to request their preferred nail technician at GOT NAILS & SPA, ensuring a personalized and comfortable experience.

  • How far in advance should I book my appointment at GOT NAILS & SPA?

    It is recommended to book your appointment at GOT NAILS & SPA in advance, especially during peak hours or for special events. This ensures availability and helps in better planning for your visit.

  • Is it possible to create a custom nail service package at GOT NAILS & SPA in Rumford?

    Yes, customers at GOT NAILS & SPA have the flexibility to create their own custom nail service packages, allowing them to combine their favorite treatments and services according to their preferences and needs.

Reviews

Kyle D.
Kyle D.
9/6/2023

Don't get your nails done here my wife got her nails done here and the next day she had a finger infection going definitely getting money back and definitely wouldn't recommend getting your nails done here

Marilyn O.
Marilyn O.
9/1/2023

Man oh man I miss the previous owners. It's been a few years since new owners came along and time and time again I give them the benefit of the doubt. Horeible customer service, I will never go here again. I used to recommend to family and friends...that won't happen anymore. There are MANY nail shops on Newport Ave, I will go to one of them from now on. Unbelievable.

Candice G.
Candice G.
8/3/2023

Went to this salon for the second time and will NEVER go back. Do yourself a favor and stay away. Walked in on a Monday and they were dead, 2 people sitting in the chairs scrolling on their phones who were obviously (and very clearly) aggravated they now had to do 2 sets of nails (my daughter and myself). I told the VERY RUDE lady that I wanted a new set upon sitting in her chair. She said "we'll see" ....ok?

She then takes all the old stuff off and takes out her powder to start filling when I clearly asked for a new set. I stopped her and said "do you see how these are curling? And yellowing? That means it's time for a new set."

Her response to me was "you want a new set? You could have said that".....ok again?

I said " I asked for a new set when I sat
Down and you said we'll see"

She very aggressively started pulling all the nails off and burned me with each nail she did with her machine because she was so aggravated. My 8 year old daughter looked at me and said "wow"

I left there with crooked, and chipped nails and didn't say anything (lesson learned) because I was just done.

5 days go by and one of them breaks right in half. I call the salon because at this point I'm just fed up. The guy I speak to (Kevin) tells me to come in and speak with the owner.

Ok. I come in and tell him I would like my money back. He says no they don't do that and I could just have them "fix it" I explain that why would I want them fixed by the same place when these are the events that transpired? I just want my money back. He says "we can give you a gift card" smh.
Needless to say I walked out. I will never again give these people my business or my
Money. I will attach pictures of horrible fill.
I promise you, go somewhere else.

photo of GOT NAILS & SPA
photo of GOT NAILS & SPA
photo of GOT NAILS & SPA
Kyle S.
Kyle S.
5/15/2023

hello I went in on Thursday to get my nails done for Mother's Day and they came out great a couple hours later my cuticles started itching and then my hands started after that I called and talk to shop owner and he said come in and he will remove them i did that and I asked ok now can you put on another set he no I'll put gel polish on your nails I said no and told me come back same time tomorrow which was 7:00 pm and next I just called to see if he could see me sooner and he says no we closing I said but you told me 7:00 pm today so this point I'm stressing Mother's Day is a day away so I come in on Mother's Day like asked to all the techs there looked at me smiled smirked and made me uncomfortable people after people came I waited a hour and 15 minutes to even be seen asked to sit then shop owners wife says I haven't ate be back !!!!!! wtf she comes back starts and stopped about 4 times to answer phone and get a drink !!!! horrible personal skills. then she tells  me you know anything happens it's not our fault you got it so doing nails she put on crooked and lifted upward and she says I can't do the design you had before even though the girl that did it was standing right there !!!!!! this place sucks and my nails look like shit.
ruined my mothers day

Crystal C.
Crystal C.
1/11/2023

I've been going here for at least 7 years.  Been seeing the same nail tech for maybe 4. I never complain or change my nails up. I get the same shape and color consistently for the past 4 years. One day I had her redo them and change the shape for fun. They were supposed to be coffin and by the second full they were some odd shape. Bc i don't complain I just dealt with it. I wasn't happy.  I got a pedicure every time I went also and I felt there was no effort anymore bc I never said a word. The last time I went was the last time I'll be back. I was just looking at them and forgot what I said and she says "you always change your mind. Always want something different." I was so mad at this point bc I went there religiously for many years and always tip well. I wasn't happy for a while but I don't like trying new places. Oh and I forgot the mention the fungal infection I got. She continued to do my nails. To save myself the embarrassment to going elsewhere I stayed there. I wasn't going to write a review but saw others felt the same way i needed to.

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