Gaia Nail Lounge & Spa in Cleveland, OH

BEWARE!! The owner is short on his rent this month so he's doubling prices at the checkout counter . He waited until both my hands and feet was done to say my price increased about $40 . He said that a Summer special ended but never gave any notice to the nail tech or posted any signage about the sale or needing of the sale . I would think this should be a sign or stated to the client and nail tech before starting the service . (The nail tech was just as shocked because she did the same two services two weeks prior in the same month and he said nothing ). The pedicure itself was amazing but the two nail techs that wasn't servicing anyone came and sat next to me and began to speak so loudly on their cellphone . This was super unprofessional and done in front of the owner and he said and did nothing . This looks like an upscale professional nail salon on the outside but it truly isn't on the inside . Beware of going at the end of the month he's super desperate and does nothing about the parking tickets you receive while in his establishment. He also has a drink menu still up from the previous owner that he doesn't have none of the ingredients to make . So sad for the good nail techs that the last owner left in his care . Great nails by them but terrible ownership . Money hungry owners will never prosper

They got my friend and I in right away but I had 3 different nail techs lol. It was fine but my dip nails lasted a week before they cracked and one has come completely off.

Had a great experience yesterday at Gaia. My first time here I was not sure what to expect. I initially went in for a "fix" on my very damaged nails. Tammy took great care of me and even helped me develop a plan of action for my weakened nails. I decided to stay and get a pedicure from An. I nearly fell asleep. The entire experience was relaxing and my nails look beautiful!!! Will definitely be coming regularly!!

Bad quality gel polish. Chipping within a few days. Staff was rude. My nail tech didn't like the color I picked and made that known. They were out of toilet paper in the bathroom and she told me to go ask some other nail tech up front to replace it. There is a bar but no menu and no bartender. Honestly one of the worst manicures I have ever gotten and such an odd atmosphere and experience. Will never go back.

Had a gel manicure in a Saturday and by Tuesday tips of nails were chipped. By the following Saturday the polish was peeling off. I've had gel manicures at other salons and they last at least 2 weeks.