Located in Columbia, Florida Nails is a highly respected and well-known nail salon that has built a reputation for providing exceptional nail care services in a friendly and relaxing environment. The salon is home to a team of highly trained and skilled nail technicians who are dedicated to delivering superior finishes and top-notch customer service during every visit.
In addition to offering traditional manicures and pedicures, Florida Nails also boasts a range of premium nail treatments that allow customers to choose from natural-looking nails or something more bold and daring. No matter which option they choose, customers can trust that the salon's team of professionals will deliver the high-quality results that they expect from a top-tier salon.
But Florida Nails is more than just a place to get your nails done. It's a welcoming and inviting space where customers can come alone or with friends to relax, unwind, and enjoy an afternoon of pampering and self-care. The salon values customer satisfaction above all else and is always seeking feedback and suggestions to ensure that every visit is the best possible experience.
The safety and well-being of both customers and team members is a top priority at Florida Nails. To that end, the salon has implemented strict hygiene measures and protocols to ensure that every visit is a safe and clean experience. Team members are trained in the proper use of personal protective equipment, and all equipment and surfaces are regularly sanitized and disinfected to prevent the spread of contaminants.
Booking an appointment at Florida Nails is easy and convenient. The salon is located at 1400 Forum Blvd #38, in Columbia, and customers are welcome to stop by in person to meet the team and tour the facility before booking.
Florida Nails offers a wide variety of nail services and treatments, including basic manicures and pedicures, gel and acrylic nails, nail art, and nail repair. They also provide additional treatments like paraffin wax treatments and hand and foot massages to enhance your experience.
Absolutely, Florida Nails encourages clients to book multiple nail services in one visit for a comprehensive pampering experience. This not only saves time but also enhances the overall benefit of the salon visit.
Florida Nails has a fair cancellation policy, requiring clients to notify the salon within a specified time frame prior to the appointment time for any cancellations or changes, helping in better scheduling and availability for other clients.
Yes, clients are welcome to request their preferred nail technician at Florida Nails, ensuring a personalized and comfortable experience.
It is recommended to book your appointment at Florida Nails in advance, especially during peak hours or for special events. This ensures availability and helps in better planning for your visit.
Yes, customers at Florida Nails have the flexibility to create their own custom nail service packages, allowing them to combine their favorite treatments and services according to their preferences and needs.
Customer service is awful. I got my nails done by Ron and he was incredibly rude and condescending towards myself and the other employees the whole appointment. I went in for acrylics (I've done my own but I was having a girls day with friends) and he immediately pulled out an abrasive electric file to use on my natural nail. He explained that is was going to hurt very bad because he had to "dig into the nail bed so it would stick". This is ENTIRELY false and dangerous. When I tried to ask him not to do that, he kept questioning if I knew what acrylic was and that this is how it had to be done. I opted for dip instead since I was worried, and he literally laughed in my face when he saw my nails saying my cuticles were awful.
Other highlights included:
-Him asking me to make fun of a customer who had just gotten lash extensions
-talking badly about other employees who weren't present
-condescendingly explaining finances to his female coworkers and saying how he's the best
-repeatedly saying I must not know anything about nails since I didn't want my natural nails dug into with an efile
On the plus side, the dip nails did look nice, but nothing I couldn't have done at home, and they were extremely overpriced ($40 without extensions)
The customer service is appalling!!! I walked in to see if I could get a dip nail service . They were very rude and told me they could not take me til 5:30 pm I said fine. I returned home called to ask for an appointment tomorrow and was rudely told by a gentleman that they were booked . I was about to say I would keep my original appointment for today but the man asked for my name said okay and hung up. Obviously my business is not needed. Will shop for another salon!!!! This business does not deserve even a one star -10 would be more appropriate!
Jenn G
i went in as a walk in for my feet because let me be honest they were horrible. i'm new to MO and i like acrylic on my big toes because they break off if i don't. let me say i was IMPRESSED as hell when the technician did it free hand with the acrylic. didn't touch my skin so lifting won't be a problem. WONDERFULLY laid acrylic and she didn't even use a tip. definitely going here for my nails which i'm REALLY picky about and will review after i get them!
We used to love getting our nails done here but it has really gone downhill in the past two years. We and many others feel as though the technicians aren't certified, based on conversations we have had with employees.
This is for the Forum location. I am
new to Columbia and needed a new nail
place. I made an appointment for a gel pedicure. It had been a couple of months so my toes/feet were looking rough! My appointments was with Wrong and he was excellent! Friendly, great sense of humor, and did a great job!
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