Located in Madison, Family nails is a highly respected and well-known nail salon that has built a reputation for providing exceptional nail care services in a friendly and relaxing environment. The salon is home to a team of highly trained and skilled nail technicians who are dedicated to delivering superior finishes and top-notch customer service during every visit.
In addition to offering traditional manicures and pedicures, Family nails also boasts a range of premium nail treatments that allow customers to choose from natural-looking nails or something more bold and daring. No matter which option they choose, customers can trust that the salon's team of professionals will deliver the high-quality results that they expect from a top-tier salon.
But Family nails is more than just a place to get your nails done. It's a welcoming and inviting space where customers can come alone or with friends to relax, unwind, and enjoy an afternoon of pampering and self-care. The salon values customer satisfaction above all else and is always seeking feedback and suggestions to ensure that every visit is the best possible experience.
The safety and well-being of both customers and team members is a top priority at Family nails. To that end, the salon has implemented strict hygiene measures and protocols to ensure that every visit is a safe and clean experience. Team members are trained in the proper use of personal protective equipment, and all equipment and surfaces are regularly sanitized and disinfected to prevent the spread of contaminants.
Booking an appointment at Family nails is easy and convenient. The salon is located at 1400 Eatonton Rd, in Madison, and customers are welcome to stop by in person to meet the team and tour the facility before booking.
Family nails offers a wide variety of nail services and treatments, including basic manicures and pedicures, gel and acrylic nails, nail art, and nail repair. They also provide additional treatments like paraffin wax treatments and hand and foot massages to enhance your experience.
Absolutely, Family nails encourages clients to book multiple nail services in one visit for a comprehensive pampering experience. This not only saves time but also enhances the overall benefit of the salon visit.
Family nails has a fair cancellation policy, requiring clients to notify the salon within a specified time frame prior to the appointment time for any cancellations or changes, helping in better scheduling and availability for other clients.
Yes, clients are welcome to request their preferred nail technician at Family nails, ensuring a personalized and comfortable experience.
It is recommended to book your appointment at Family nails in advance, especially during peak hours or for special events. This ensures availability and helps in better planning for your visit.
Yes, customers at Family nails have the flexibility to create their own custom nail service packages, allowing them to combine their favorite treatments and services according to their preferences and needs.
Love Jenny and Lyn. Always on time, and good with walkins. I've used Jenny for over 10 years and have recently starting using her sister Lyn as well!!! Never disappointed. Remember to be patient as they are always slammed.
There's no point of making appointments because they don't honor them. Made a 330 appt. For my daughter and I. At 4:05 they said they could do one or the other but not both at the same time. This is AFTER they said on the phone we could be seen together..they were letting walk ins come and sit down while I waited around for an hour and a half after my appointment time. I ended up not being able to even get my nails done because by 530 I had other kids to pick up. DO NOT RECCOMEND.
I love love love the friendliness and easy of getting my nails done. I can always call for an appointment or walk in and get in really quick. They have always made sure I was completely happy before I left. They are also willing to fix it if you aren't satisfied! Jenny and Lynn are my favorites!
Terrible service. My wife and my stepdaughter and myself all went and got pedicures and were absolutely horrible. We made appointments for all three of us. My wife and stepdaughter toes look like a 4 year painted them and they cut all our cuticles back too far on the quick our feet and toes are all sore. It was like they were in a rush to get done and on top of that we paid $115.00 and tipped them well. We tried calling them but only got a voicemail. We will not be returning and I would never recommend them to anyone.
I went to Family Nails to see about getting my nails done SNS but a young girl that works there was rude & rushing me. I just started looking at the colors for maybe 1 minute & she huffed so loud as she said ok ready? I told her I needed to pick out a color & she said it's ok give me your hand. Well how am I suppose to pick out a color once she has my hands? I just got up & said I'll come back later. Then she said ugh I can do you now. Then she said something in another language & they all started laughing. Then I hobbled out of the place. I would have quickly left if I wasn't injured in an air cast from just having foot surgery. I'm like seriously?! I have told several friends about this & they said the young girl that works there was very rude to them as well. I don't know how they are going to stay in business treating customers like this.
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