Evolution Hair Salon in Downey, CA

I got a haircut by Ana. I showed her photos of what I was inspired by and what I wanted my hair to look like. This included photos of my own hair from my previous haircut at this same salon. It was a cleanup, less than an inch or about an inch to be cut off from my layers and length. She said she could absolutely do it and proceeded with the haircut. Once she finished the cut, she blowdried it, I confirmed the length was good and ready to style. She then said, "Me voy a limpiar poqito y poner texura," I said okay. However, after looking back up, I realized she cut almost all of my length off. Leaving my hair with only an inch and a half all around. She finally finished,  I paid, and got into my car and cried. I found a local barbershop to fix this mess as it looked like a chopped up wig. I am absolutely disappointed as I've never had a problem before here. I had to get a mens haircut right after she cut my hair because she left me absolutely awful. MY HAIR DOES NOT CURL AFTER THE HAIRCUT SHE DID. Refund update: After showing my before and after photos to the receptionist,  they tried to dismiss me by saying there was nothing they could do until the manager was in. I was distraught and asked them to call as I took my own personal time to resolve this situation as simply as possible.  They proceeded to ignore me, and after 5 minutes of me just standing there, Beatriz said "ok im the manager. i dont have time for you right now." They lied to me to try to get me out of the salon. I again asked for a refund and showed images of the bad cut, and they put the blame on me saying "its your fault for asking for a short cut". They had their neice translate for me as I did not speak much spanish, but I understood everything they said. I asked if the haircut was something they were proud of, and they all said no, it was bad after me asking many times. Finally after they all tried blaming me for having "curly and short hair" "and thats why it did not come out right" they agreed to refund me, except a few days later because again "i dont have time for your problem right now". I didnt want to leave without proof that they would honor their word, because I was fighting for them to acknowledge me in the first place, so I asked them for a written statement that they would uphold their promise. They did, and when I simply asked for their names, they again said, "You're asking for too much. Im not telling you." I ended up asking their neice who was sweet through the entire conversation, and she told me her aunt overheard and yelled at her saying "shes asking too much. Why did you tell her our names?" Afterward, I thanked the neice for her time and for being patient the whole time. I then thanked the other 3 salon employees who were trying to ignore me once more for their time and for being cooperative and understanding to my issue and how hair means a lot to people. Instead of being civil after my thanks, they said, "You ask for too much, you wasted my time here," and I left. I honestly was so taken aback through the entire process, If it were not for their nasty attitudes towards clients and post customer care, I would have considered going back after my hair grew back, now that consideration is gone. Thank you to all who read this review, I hope that nobody else goes through this kind of scenario. Nobody deserves to feel like that. Thank you to the salon for refunding me, even if the process to get there was unfavorable. I value your time and hope that your employees do not treat other clients who are unhappy this way.

If I would give this salon no stars I would !!! I am very heated and bothered I spoke to Jennifer February 19 to see if she can do my hair obviously I have black hair and she recommended to come in the salon to get a test done to see if I can achieve my hair goal. I called to see if I can go in right now at 1:20 And the manager Beatriz answered me and said okay come at 1:30 . I told her I spoke to Jennifer can she do it for me ? And she said I'll do it for you !! keep in mind I don't live in Downey California. It took me 35 minutes to get to the salon . I get there and Beatriz told me we have you scheduled for 1:30 what happened I said I don't live down the block but I'm here. Keep in mind when I called it was 1:20 . Then I hear Beatriz talk to the other workers to see who's willing to do my hair test and all three lady's said no! I'm not gonna do that. Then they wanna be fake to me so one lady helped me her name is Olga and I told her I already spoke to Jennifer can she help me and she's like yea that's fine with me sorry for the misunderstanding I told her it's okay it's not your fault I talked to your manager Beatriz directly. I'm sitting here and I still hear them talk badly about me . At this point I would just get up and leave but I have three pieces of hair with bleach so I don't wanna risk it . Jennifer wants to charge me 480 for a color correction! She didn't even know what she wanted to charge me she had to ask her monkey looking manager Beatriz!!! Jennifer left my hair like that she didn't even paint my hair back to the color I originally had!! So unprofessional! They don't even offer you water no type of WiFi your phone service sucks there by the way! They all act all bougie cause they work in Downey and can't even speak English properly! If I were you I wouldn't come here and think twice about coming. My advice always read the reviews before stepping into a place you don't know!

Very professional hair salon that can accommodate clients with handicaps. My mother whose is wheelchair bound and does not walk was taken care of by stylist, Ana. She and the staff worked with care to give my mother a permanent who is almost 80 years old. Overall my mother had a great experience and feels beautiful again. Thank you Evolution Hair Salon Highly Recommended

I love the this place , Jennifer is absolutely the best I will definitely keeping up with my hair

Quality service. Kept my blonde balayage with minimal damage. Always looked great. She always listens to how i want my hair. My hair actually got longer with the blonde balayage. Did a reverse balayage because I got pregnant and less maintenance. Looks wonderful. Also, recommend her for events. Thank you, Jennifer Jennifer.ascencio.31 on IG