Essence Nail & Spa in Mt Airy, NC

This was HORRIBLE. the first pic is what i got. and the second is what i wanted. look at that "blending" on the gradient nail  disgustingly terrible and crooked af. DONT GO HERE!!!

I was not happy when I got done. My nail tech was rushing to get done. She left dirt under my middle finger on my left hand and also she cut my cuticle on my right hand on my pinky. When she went back and sprayed my hand with the alcohol in the spray bottle it hurt my finger and I yelled "that hurts". I will not be returning to essence nails anymore.

I went there over the weekend for my first and last time. I wouldn't even rate this place. From the time the lady sat down to do my feet she was hateful. She jerked on my feet told to relax which I already was. She kept trying have my feet flat on top of the station where they work on your feet and the only way that would be possible is if I stood up. She didn't even cut my toenails. When I got my fingernails done I ask for round shape I got square. When I told her I wanted the round shape she rolled her eyes at me.  She jerked and yanked on my hands the same as she did my feet. she squeezed my fingers and would poke her nails into the sides of my fingers at times as har as she could. She just seemed like a very unhappy person to me and did not need to be working with the public.  I'll never go back.

I will NEVER go back! The first 2 times were great when Charlie did my nails. Everyone else.... not at all. I get SNS so that they last and my nails are better but when he doesn't do them, they break everytime! Last time I got them done the girl tried to leave the old polish in my fingers, not finger nails, after she did the SNS. I had to tell her to take it off. Why would I pay good money to get my nails done and then she use going to leave that on my fingers? It's not like it wasn't noticeable either! A week later, if that, my mail broke. I went in to get it fixed, told Vicki the owners wife, and she said it will be awhile. I asked her if she would like me to come back in an hour so that gave her time to work on the people ahead of me.  She said an hour works. I came back. Waited 2 hours for a 10 minute job. She tells me not to break another nail like it was my fault.A week later another nail broke. Done! Did my own nails. Thanks for saving me all that money people!

I made an appointment for a 6:30 regular manicure. When I walk in and tell them that, they hand me a gel swatch. I tell her I just want a regular manicure and she tells me that won't last? I tell her I prefer polish and she has me pick my color and sit down "over there." As I'm waiting I'm noticing all the crap lying around, cluttered counters, and uncared for tools. After a short wait she tells me to move and sit in that chair- directly between two people. I squeeze in and my manicure begins. She again asks again why I don't want gel. I understand them wanting to upsell but I found it very uncomfortable. My nails aren't filed enough, they're rough and catching on fabric. She tells me to wash my hands but there's no towels anywhere. I wipe my hands on my jeans, leaving fuzzies. She disappears while I'm washing my hands. She comes back and starts to paint- but she's standing up and holding my arm so I kind of have to keep my arm in the air and try to keep still. As she's polishing I can feel it getting on my skin. She wipes it with her nail- which really just spreads it around. (I ended up going to buy some acetone to clean up my nails immediately after.) She smudges my thumb while hastily removing some stray polish and just paints over it. A crusty bit of top coat from a gross bottle gets in my nail and nothing is done about it. The whole service feels rushed- like she's just doing it fast so she can get to a higher paying client. I spent more time waiting. She tells me to go dry my nails, and I assumed she would grab my purse like all of the other nail techs there- but no, my purse was just left on the floor. She also didn't ask me to pay first, so I had to dig through my purse with wet nails. That was partially on me, I should have asked to pay first. Everyone was very nice but service was poor. I wouldn't waste your money here.