DS Nails & Spa in Hopkins, MN

Boujee nail salon but I was not impressed with my services as DS nails. I called a couple days before to schedule an appointment for my friend and I. When we arrived we were brought to our pedicure chairs and waited 45+ mins for a nail technician to start. Our water became cold and no one had checked in on us. After our pedicures we were seated for our manicures. They were running a bit behind so the lady that originally started my nails could not finish and another woman had to take over. Spent over 2.5 hours there on a Wednesday evening. Nails did not last nearly as long as other places I have been to. Services are a bit pricey as well.

I wish I could give them no stars they have the worst costumer service I'm here right now and I've been waiting about 40 minutes in they water thing for the feet or whatever and they lady literally acted like she was about to do my feet but then when I told her I only wanted my feet and eyebrows she took a different costumer that just came in to do her nails

The only thing I dont like about this place is how long it takes to get a pedicure! I know, wah wah. I loved everything about my citrus pedicure. Hot towels and stones were perfect. I read a book during my appointment. Soft classical music was playing, and the women working there all seemed pleasant and quiet. It seems they are friendly with each other, but still quiet. I like the vibe. I also had a manicure done, which I rarely do. It never seems like the best ROI for me, especially compared to pedicures. Best manicure ever. Not even kidding. My nails are perfect, no cuticles cut too short, no edges left without color, no bubbles or peeling even days later. While I was there, a women came in alone and asked if they took children. Then she went back to her car and brought in what appeared to be 3 or 4 year old twins. They were loud. The daughter had a quick kids manicure and was very happy. The son had some small toys with him. They fought. Their mom gave them her cell phone. I'd rather listen to kids fight than loud videos. I honestly cant believe the mom had such intricate nail work done. She snapped at her kids several times. Towards the end she was bribing them. Why am I telling this story? BC the woman working with them did not blink. She remained positive and engaged the kids while doing outstanding work on their mom's nails. After they left, none of the workers expressed any displeasure. I thought that was amazing. I'm sorry to anyone who has received less than stellar service here, but my experience was impressive.

Was getting my feet done for my appt that I had at 6:00 pm I asked the lady (Mia) that usually does my nails how much a fill was knowing I did not have an appt. I was just simply asking how much a fill was . She told me no I don't have time in a rude way and brushed me off . Im a loyal customer and I come here very often and for her to just be rude to me I did not like it . I will not come back to this nail shop just for the way I was just treated !

I randomly walked in hoping to get a mani. They sat me down right away. I was helped by two techs. One who removed my polish and the other (Chichi) who worked on my nails. Chichi was sooo great! She was kind and helpful. She listened to what I wanted without showing irritation (happens so often other places). She was careful and did really good job. The salon itself is very cute and clean. I will definitely be going back!