Cosmo Nails & Spa in St. Louis, MO

HORRIBLE!!!!! this was the worst nail experience i have EVER had. first off, we were not greeted upon walking in. only one other lady was getting her nails done in the whole salon and not a single other person came in throughout our experience... my mom and i were sat down to start soaking off our previous dip and the lady doing it immediately caught an attitude with us. she then abruptly asked us to move to different tables while in foils. she continued working on my moms nails while i sat for over 30 minutes soaking and waiting for someone to start on me. the guy who supposed to be doing them went out and took a 15 minute smoke break and then came in and proceeded to just stand and play on his phone for another 15 minutes while i remained sitting there. finally, my mom had to ask when someone will start working on my nails and the lady laughed and asked him to start, he did but seemed annoyed doing so. he asked if i wanted to cut down my nails and i said yes. he continued on filing and shaping them and i reminded him that i did want them cut down and he said i never said that. he then proceeded to cut down ALL OF MY NAILS to little nubs, i have been growing my nails out for years so i am extremely disappointed and upset. he then roughly filed and manhandled my hands in an aggressive manner. he didn't shape them at all how they were when i came in. i asked for the french tip line to be thin and it's rigged and sloppy looking, the line is uneven. the lady doing my moms nails ended up bruising and cutting four of her nails, leaving her in quite a bit of pain, and then arguing that it was her fault afterwards. the guy doing my nails kept getting up to go try and fix her nails after she repeatedly asked for them to just be removed. my nails look incredibly sloppy and the top coat is even smudged in some places. the salon was very dirty and they used dirty equipment and dirty rags that had nail filing and chunks left on them from previous customers, i won't be surprised if we end up with an infection later. i was then charged over $50 for the ugliest set of nails i have ever received and worst experience. the woman's name was lisa and im not sure of the man's but moral of the story, DO NOT GO HERE.

Bruised and bloody fingers....
Overall vibe upon entering was not good. Not friendly. Dirty and empty ( never a good sign!) Male technician took a 15 min smoke break despite our past appointment time.
Lisa was very rough. So much so that 4 of my nail beds were bleeding and my index finger is bruised. Uneven filing and overall sloppy. She used dirty towels and the tools were grimy and dirty. I should have walked out. When I told her my nails were bleeding, she copped an attitude and said it was MY fault. Blamed it on dry nails and dismissed it. I repeatedly told her to stop. She roughly pushed my nails down to soak and angrily removed the dip causing more damage to my nail beds. Left with my nails looking like this. Awful! I have to wait for the nails to heal before going elsewhere and just praying I don't get a nasty infection. Go elsewhere!

Came in for pink and white ombré coffin shaped nails. The entire time the tech was doing my nails he was talking up himself and his work. With in days my hair as I'd wash it would get stuck underneath my nails.. the side closest to the cuticle. All of them started do it. The nails were not grinding down enough, I had huge humps in my nails as soon as they started growing. He said "see you in three weeks" when I had left getting them done. I had to get the redone asap and with a nail tech that actually knows what they're doing.

I asked french tip for nails to a school dance and showed a picture like ones seen on pinterest and below is what i got

Always a great experience! All the nail techs are wonderful, we enjoy going there for all our mani and pedi needs. I get dip and love how it looks each time!