Calabro's Hair Salon in Pawtucket, RI

I followed Eva to this Salon and She is so good.  Everyone there seemed happy with their hair and care.  Me too.  I will return.

I checked the reviews on yelp, made an appointment and went. I was thrilled! The hairdresser I had, who is now my new hairdresser by the way, knew the ins and outs of curly hair which a lot don't seem to and was so gentle! Yup, loved it!

I've been to many hairdressers over the years, unfortunately, today I had the worst experience of my life. I had an appointment at 2:00pm with hairdresser his name is Michael Calabros that was recommended by one of my friends to do my hair color. Almost after 4 hours minutes of waiting and no complaining about waiting. Mike asked one of his partners to prepare my hair and start doing my hair color. Rachel was very helpful even though the result wasn't satisfying.
I am not concerned about the results of my hair color or my hairstyle, I am just complaining about service and experience l gotten during the four hours that I spent in Calabro's hair salon without even a minute served by the person I had an appointment with. I was waiting for him hours and hours with zero attention.

What really made me upset more than anything was after the hours of waiting he served another walk in customer before me even though he knew about my appointment and how late he was. He clearly did this just to go ahead and make more money while handing off his appointment to another stylist. I paid $150 absolutely for the job after all of this time and left with my hair still wet...
Not even worth a single penny.

I walked away with my unfinished hair and horrible experience.

I will never be back to that salon again and I am sharing this bad service and experience to all my friends/family.

You need to learn a thing or two about customer service.

Jen did my nails and took me last minute! She was so sweet and easy to talk to. My nails look beautiful. Just as I envisioned.

All I needed was a simple trim...Erin was superb! My hair (maybe for the first time ever) came out EXACTLY how I wanted it. She also took the time to shampoo, dry and flat iron. I'm a habitual offender of waiting wayyyyy to long in between cuts, so it's usually a long process to get it under control, but I was out of there in 45 minutes...with freshly cut, washed, dried and straightened hair. I can't even wash it and dry it at home in under 45 minutes. I also recommended this place to my boyfriend because he's so self conscious about going to a "salon," but there were also male barbers taking care of male clients, so he's going to check it out too. I've never actually said this before, but I can't wait to go back! Thanks again, Erin!