Cadou Beauty Bar in St. Petersburg, FL

I always have the best experience when I come see Diana, she does my hair wonders and gives the best head massages! I'm a really picky person and she does exactly what I ask for. Her loft is so cute and relaxing, she serves me coffee or wine depending on what mood I am in :) I love it here and my hair is always on point when I leave

Diana has been my hair stylist for 5 years and it has always been amazing experience. Each time I've come in she always has a solution for my hair challenges. When I leave there I am always so happy and recommend any and everybody! She is great at many styles and types of hair!

I love Diana! She does great hair, is very fun and personable and truly cares about what she does!! She listens to exactly what I want and also makes suggestions based on her expertise!

I went to Diana Dan for highlights, and a new hair style. We talked at length, and looked at photos. I emphasized how I wanted to go lighter as I aged to blend my gray hair, and showed her hairstyle I wanted from her website. She went over the cost in the beginning total for cut and partial highlight was $174, $48 for the cut and blow dry. What I received was 2 shades darker hair, a trim (using a razor) and attitude. After she blew dry my hair it was immediately apparent my hair was a couple shades darker... I was shocked and asked how this happened. Diana explained that she did a highlight and a low light that was darker then my natural hair color. I was perplexed, in all my years of having highlights done (over 30) I have never come out with darker hair. We went back and forth on this and then Diana offered to redo the highlights the next day. This wasn't an option for me, and even if it was I no longer had any confidence she would give me what I wanted. I asked to instead we work out the price instead. She offered me $40 off the $174 price. I was not happy with this and should not have paid, but regretfully I did. An old friend of hers had arrived and had chimed in to support her friend. I felt intimidated, and anxious to just move on and get my hair fixed somewhere else that same day. I left and immediately called several salons and lucked out and found a stylist at Aveda that had a cancellation and could take me right away. 3hrs later a very talented colorist had successful lightened my hair. I returned to Diana's loft 3 hrs later to show her the highlights, that I was not trying to get a discount, and request a refund for the highlights, she did. She refused saying she had offered to redo it the next day, and suggested I was wrong for even coming back and making the request, stating it was her time as well. Needless to say I was very disappointed by the whole experience, having to pay twice for highlights, but even more so with Diana's unwillingness to come to a fair compromise, and total lack of understanding of what good customer service is.

Diana Dan I can tell her an idea of what I want and by the end of my appointment my hair will look better than I imagined! I will never let anyone else touch my hair! I love her skills; from color, cut, style, recommendations of shampoo/conditioners and leave in hair products.