Cachec Hair Salon in Andover, MA

I highly recommend Alba at Cachec Hair Salon. She is a masterful artist with color, styling, and creativity. Her salon is adorable, clean, and bright. Alba fills her space with love and makes her client feel like s/he is the only one in the room. She truly cares for her customers. I have known her to do home visits for those who have gone through health issues and can't make it in. She is also great with wedding parties, and will go on sight to work her magic with brides, bridesmaids, and mothers of the matrimonial couple. Don't think twice about visiting Cachec Hair Salon. Love Alba!

Warning! Prices are NOT posted and quotes not honored. Our bill after services rendered was double what was originally quoted. We booked an appointment during regular business hours and were told later that we were charged a premium because they refused other customers that day and because one of the women drove an hour to get to work just for us - we were NOT told this would be the case when we booked. "Trial" price for bride was 200. Final price charged for bride plus 3 was another $900. ! Too much money for what little was done - 4 styling only - they didn't wash, cut or color anyone ! No sense of urgency or respect for other commitments - they took longer than booked and we were late for ceremony! I have been to salons where they offer water, wine, even champagne. Nothing here . We had to walk down the street to get our own coffee. Lastly, the salon inside is a crowded mess and not very clean. It was an uncomfortable wait for each other because there were only 2 employees for 4 of us. I hope I save someone else my anguish over paying that over priced charge ! A months pay for 3 hours of service, I paid less for surgery !

This is a real nice salon. I am a high lift blonde and have had a very difficult time with getting the color right. I can not believe what a nice job the owner did for me. She really took her time, and she really thought about what she was doing. I was very comfortable while having my hair done, and the salon is also nice and private, which I enjoy. She definitely has extensive experience, that shined through..I am extremely fussy, and I all I can say is-Wow, nice job! High lift blonde and gloss. This is a first for me in a long time. Thankful.

If you are an organized person and a planner, like myself, do not go here. I called in December to set up a wedding hair and makeup trial for the beginning of January. After a couple of phone calls back and forth confirming the appointment, I showed up to the salon on the day we discussed. However, when I walk in for my appointment I was met with a look of confusion. The owner had completely forgotten about my appointment. Instead of taking the blame, like I was expecting, the owner started making excuses as to why there was a "miscommunication". According to her it was neither of our faults, and she couldn't do a trial run anyways that day because my hair was "too dirty". Another client was already booked for that afternoon, and they would not be able to squeeze me in. After repeating these excuses multiple times, my bridesmaids and I leave the salon. I was extremely shocked and on the verge of tears, as I had been looking forward to this day all week. Needless to say, I canceled my appointment and did not go back. I gave this review 2 stars instead of 1 star because I cannot comment on the quality of their work. For someone having a better experience than mine the employees at the salon may have a lot of talent. But for me I was extremely disappointed with the lack of service and professionalism. If I can't trust a hair salon to remember an appointment for a trial, how can I be sure the wedding day appointment would run smoothly?