C D Nails & Spa in Augusta, ME

!! PLEASE READ!!!!!! If I could give no stars I would, but had to give 1 star to leave a review. This is the worst establishment I have ever seen. I came into this salon after realizing my normal salon was closed, I've been here before and had a bad experience but figured I'd give it a second chance, since I really needed a fill. The salon was extremely filthy, and the owner Amy, was doing my nails and ripped one of my acrylics off while filing them. She then told me she needed to take them all off because I would look better. I asked her if she would be charging me more than the initial $45 (for a fill  since I had all of my acrylics on )and she said she wouldn't charge more. She then proceeded to rip all of my acrylic nails off dry with a plastic nail tip!!! without soaking them off first... I was in pain, and my nails were extremely damaged after. She then, starting buffing my nails with the electric drill and caught the nerves, causing extreme pain. After putting on the tips and cutting them down a bit she asked if the length was okay, I asked her to make them a bit shorter since I type on a computer for a living. She told me she would shorten them a bit after applying the acrylic to the nails. I thought this was odd, but I let her continue as I was too shy to say anything at this time, even though I was MORTIFIED. After applying the acrylic she asked me if the length was okay and I asked her once again if she could cut them shorter and she began SCREAMING at me that it was "TOO LATE" over and over. I began to get anxiety and I just wanted her to be done. She continued to paint my nails and harass me and yell saying" DO YOU NOT UNDERSTAND WHAT I SAY" over 10 times. I began having a panic attack but tried to stay calm as I was alone. After the polish was done I look at the nails and was horrified about what they looked like, there was bubbles, uneven etc. she did NO after polish acetone, cuticle care or anything!!! She then tried charging me $70!!!! claiming that she told me that i would be paying for a full set+ removal!!! UNBELIEVABLE!! I refused this price politely and explained that I asked her if she would charge me more. And the sloppy job etc. Amy then says "I pay 70 or I call the police" and begins shouting at me loudly..I then began to walk outside to take a deep breathe as I was having a panic attack and then she ASSAULTS me!!!!! She grabbed ahold of me and pulls me back into the salon, refusing to let me leave from the main door.I managed to find an alternative door and ran for safety as I was truly in fear. I called the police!! She's lucky I haven't pressed charges!!! NEVER GO HERE!! It is unsafe and extremely unprofessional! This place is a SCAM!!!

We called and made an appointment 3 pedicures as a small group for my wife's birthday. We arrived on time, and as is typical with these places we struggles with the language barrier, but found our way to the massage chairs where they filled the foot tub and quickly ignored us. After about 20 min they began with my wife's feet, and informed us that the price is 40$ each unless you want lotion, then it's 50$ (their Facebook says 25$) nobody every started on the other 2 of us. They finished with my wife, then put her shoes on her, and told her she was done and had to leave the chair.  I explained that we are here together as a birthday group, and I was told "sorry we need the chair, she can wait separate out front" I let them know this was not acceptable, and we paid the 50$ for the one "$25" pedicure and walked out.  This place is unprofessional and predictory.

Terrible customer service, not to mention, very uncomfortable, watching Amy scream at Customer's and her workers. Unacceptable behavior.

after going there for years ,today was my last one .owner was nasty .
was told after 30 minutes waiting no one to do my nailed.
but every person who when after me got a theirs done

I needed to find a nail salon that could take my acrylic nails off that I gone done at another salon. when I walked in, I told them what I needed and someone proceeded to sit me down and start working on my nails. he put both of my hands in a bowl of acetone and told me to wait there for 15 minutes. when the time was up, I looked around for him, and he was asleep in a pedicure chair. another employee retrieved me from my seat and brought me to their station to continue working on my nails (without acknowledging the employee who fell asleep). this employee continuously wiped his nose on his hand while filing my nails. it was repulsive. I could not wait to get out of there. the place is also dirty. I don't recommend at all!