Blo Blow Dry Bar in New Orleans, LA

I was feeling lazy one day before a dinner party on Sunday so I decided to schedule a last-minute appointment. So happy they were able to fit me in so quickly, but when I arrived, I realized why. Only two workers who barely spoke. The woman who did my hair seemed very soft and shy like she was new to the job. I have very long blonde hair so when I get a blow out, it's quite noticeable but this was more as if I just showered and lightly styled. I had to touch up the flips and light curls as there was almost no product used. It wasn't bad but it definitely wasn't memorable which is what you need from a hairstylist to return. When women go to a salon, we want excitement, relaxing, and just that "I'm going to feel SO good after this" atmosphere. Here, there was not. No music playing. You can imagine how awkward the silence was. I didn't even know they had a location uptown (that I drive past often) which shows me they are not getting the word out. The only way to be successful and separate from other salons is to be different and memorable. I couldn't picture using this location for a big day.

In town for a Sunday wedding, since not many salons were opened I ignored the reviews and made my appt.    I should have known the reviews were right when I found out through a friend that my appt.  had been changed without anyone contacting me.  I called to double check sure enough- appt. Was completely different.  Mind you I had a confirmation secured by a credit card.  They don't care. Spoke to Candace and her answer was basically I don't know so can't tell you but it's either what we have or nothing.  I kept the appt.  MISTAKE no. 2.    Arrived and greeted by the stylist Liliana who spoke so low and soft that I could barely hear her.  She asked me what I want I said a blow out for a simple angled Bob cut, please give me a bit of volume. Had to keep telling her how to blow dry my hair. Make up person was friendly and talkative but other than my eyes I had to go back home and wash off half that very caked on shiny makeup and re-blow out my hair.   Don't be me.  Listen to the reviews.   Save yourself the $150 ++.  You can do a better job yourself.

I am not from the area, and was visiting for a wedding. I decided to book for hair and makeup after the Bride had recommended a couple places, this being one of them, despite the mixed reviews. Once I made the appointment and wanted to confirm a few days before, it was impossible to get anyone on the phone. I ended up using their text service, which was fine.

When I arrived I was directed to a chair by a very soft spoken, timid hair stylist. I basically had to walk her through every step of what I wanted. At the completion, it just looked messy and fell apart within minutes of leaving the salon. After the up do, I was planning on doing my makeup. I showed her a picture of what I wanted, and as she started, I could tell she had no idea what she was doing. She mixed two colors for the eye shadow together, and when I asked her to stop to see what it looked liked, it looked like I had been punched in the eye. I told her to please stop, and that I was not going to continue with my makeup. Which she took gracefully and I appreciated that.

Please, if you are going to charge all this money for hair and makeup (which I don't mind paying if it's a quality service), please make sure that your employees know what they are doing.

Despite website, rude employees reschedule to suit their convenience. I made an appointment early afternoon for an opening at 6 pm the same day.  At 2:39 a woman called to see if I could come earlier because they didn't want one employee to have to be there by herself. I agreed and we scheduled me for 5:45. At 3:15 she called again to see if I could come earlier. I was pretty clear that I wasn't happy about it but I tried to be accommodating. The last thing I want is to be stuck with someone who is pissed that I'm making her work late. I thought we scheduled for 4:30 and I said I'd do the best that I could. I got there at 4:30 to have 3 people greet me at the desk with "You're Late!" I was astonished. They said I had scheduled for 4:15. Honestly, maybe I did. I was busy when they kept calling me to reschedule and I agreed to try to do them a favor. (it's Friday and they clearly just wanted to go home early). It took me ages to get there because at that time I have to pass through multiple school zones. The stylist tried to be helpful but I didn't want her to "do the best she could" and rush or have wait until she was finished with her next client to take me. None of this was her fault. Meanwhile, the woman who called me just sat looking at me with a dead stare. Other than "you're late" she didn't say much of anything except that she wasn't sorry for any of this. Another customer came in and said she had been rescheduled too. Does this place not have regular hours? Is it common practice for employees to continually change bookings so they can get out early? Don't allow client to schedule online if you don't intend to be open the hours you advertise. I tried to do them a favor and was met with nothing but rudeness and attitude. Horrible customer service.  Unprofessional business practices.

Tyjai and Candace are the best! They both did a beautiful job on my mom and my hair look beautiful after long humid days in the city- even better, they are great people. We walked out so happy to have spent the last hour w them. Great stylists, great energy. We only wished we lived closer! Book these two gems. 10/10