Best Nails in Joppatowne, MD

I went here today for my birthday and had a very relaxing experience. Thank you for your excellent customer service. Today was my first visit as I'm visiting from out of town. I will come again when I come back to Maryland

Just about every time I come for a pedicure, they tell me to come back because the ladies aren't there to provide the service. It's inexcusable and unprofessional. I'll never come back there again. I live in Joppa and this is one last business they'll receive

I've been here numerous times since I left Kim's. I stopped going about 3 months ago. I gradually noticed how dirty the tables are and that the equipment is not cleaned. Old human fingernails and nail dust...just unsanitary! Michael was an EXCELLENT nail tech, but after he left MD the two subsequent techs were subpar...Tony and Theresa. Denise was okay, just inconsistent. The owners are busy on their phones and relaxing in the pedicure seats. I always get fill-ins and gel polish. They aren't very friendly (to some) and I tip well every visit. Also, they are rather harsh to your natural nails. The owner (forgot her name) did my nails on the picture. The polish was terrible and started to peel. Usually gel is tough as nails...pun intended. I had to stop getting my eyebrows waxed here. My face became very irritated and I had tiny bumps in the waxed area for days. I do have sensitive skin, but this was a first. Why is it so hard to find a clean and quality nail salon? Parking is bad when the Amish Market is open.

Do not let Linda touch your brows!! I had them done there a few years ago and it was horrible. There was no form just a upside down u like a clown. Fast forward a few years later; I been going to white marsh every two weeks for my brows and nails for years now. Today, all I need is a cleanup. It was rainy and I didn't feel like going to White Marsh so I stopped in Best Nails for a gel fill. I see the people still get their brows done there so on a lazy whim I figured I'd try again and asked for a cleanup and I like a high arch. Well, the whole brow was almost taken off. Had I not asked her to stop, the whole thing may have been ripped off. What's left is a pencil thin lines across my face with a fatter twin on the other side! I of course showed my disappointment. Linda apologized saying that "you wanted high arch. You didn't tell me to keep it full on the inside". Well there's nothing left to arch now so I got up, paid for my nails and left.... only to realize later after counting my money she actually charged me for the brows! Shame on you Linda! A good business person would have offered compensation for this eyebrow debacle. A complimentary fill would have sufficed. One time shame on you. Two times shame on me. There will not be a third time.

I've gone to this nail shop a few times just for the convenience of the proximity to my house. Never will I go again based on my last experience when I came back to request my nails fixed. I brought my 3 year old daughter with me to have mine and her nails done two days prior for a one on one mommy daughter date. They charged me $10 for a polish for a 3 year old and they didn't even bother doing a good job. My 3 year old could have done a better job. But hey, she's 3 no big deal I wasn't going ask them to clean it up. However, the gel polish I had on my nails were lifting ONE day after I got them done. I came back to the nail shop two days after. When I walked in the nail technician (And I believe owner) had her feet soaking in the pedicure chair and seemed like she didn't want to be bothered. After trying to explain to her my dissatisfaction with my nails she kept interrupting me about how there was nothing wrong with the awful job they did. Her remedy was putting more polish on top and calling it a day. She was so rude, service horrible, and nails were horrible as well. Save your money or go somewhere else.