Bella Salon & Spa in Bowling Green, KY

Tyeisha cut and styled my hair today am I absolutely love it!  She was very meticulous and careful (you could tell she is fairly new at this) but I could not recommend her more. She was very informative about the products she was using, explaining what the product would do and how much she was using. She listened to me about what I wanted and gave me exactly what I was looking for. She made sure I was happy before I left which I was!  Great job Ty!   I will be back!

I got my hair done here. I'm fine with the way my hair turned out and it was mostly a relaxing experience. However, the staff wasn't very friendly and I didn't like that I wasn't told how much it was going to cost until the end. Isn't part of the point of a consultation to discuss price? $110 isn't bad for all over color but still. I could've asked, but when I asked about the price of other services, I was told that she didn't know and would have to go look.

I brought my daughter in for a haircut Haley was her stylist. My daughter is African American and White so her hair is tight curls and course. I knew this would go bad when she took my daughters hair down and began to brush it DRY!! I asked her to wash it twice while she was brushing it, she said okay but continued to brush it out. She then got a fine tooth comb and began to try to comb and separate her hair "DRY". I then told her you have to wash it to get a comb through it unless you wet it! She then takes her to the wash station brings her back and ask her how much she wants cut. My daughter tells her she wants it short but not too short so she shows her a inch and she says a little shorter and they agree on approximately 3 inches which would be well past her shoulders wet and sitting right on her shoulders dry. This lady did not part her hair or anything and started cutting straight across at the nape of her neck Haley is defensive and try's to say that's how she asked for it to be cut. I told her when her hair shrinks it will be far shorter than it was wet. I'm shocked at this point and another stylist comes over to try and fix what she has done. She then suggested we cut it into a bob. I tell her A bob it not going to look right with her hair texture. To just cut it even. Mind you by this time her hair has dried and once again she try's to comb through her hair with a fine tooth comb! I tell her she needs to wet it in order to comb through it to cut it. She now has a attitude she sprays it with water but it's not wet "course curly hair takes A LOT of water to get it wet" try's to comb it again I tell her she needs a leave in conditioner or some type of product to get through her hair with a comb. She puts a dime size of product in her hair and continues to comb and once again can't get the comb through it but still combs the tangled mess she's created. I told her to just stop bc it's clear they have never cut anyone's hair that has texture to it. To be such a high end salon they weren't very knowledgeable of different hair textures! Their attitudes were terrible and they didn't listen to anything we said. I would highly recommend if you have any texture to your hair to go else where!

I love Bella spa. Brittany cuts and colors my hair. She is great. Very friendly. The guy that works there cut and styled my granddaughter and her husbands. He is GREAT.. There was another girl there that gave my grandson his first haircut. She was just the sweetest. And his hair looked so cute. The place is very clean. And very accommodating. The only complaint I had was the girl working the front when you walk in. She wasnt friendly, and just acted agrivated when I would ask a question. Really need to work on that. Other then that the stylist are amazing.

The manager, Emily, of this place is awful. She's done my hair before and my dtr's hair, twice for each of us in fact, and both times she rolled her eyes at me while discussing what I wanted and then she did what she wanted to do anyway. I tried to overlook it as if I was maybe mistaken. Now, I only go there for a waxing (sometimes) and because I love Aveda products. At my last visit they offered to order for me at a 10% discount, but failed to tell me they didn't place the order for 3 wks after that. Then they didn't know when one product would arrive, if ever?? What?! Then treated me as if I'm causing trouble when I questioned them about this. Then, wouldn't take back a product that they ordered after recommending it as a replacement for a discontinued item. What?! And to top it off, they RECORD everything, what you're saying and doing but do not tell the clients this and many women come into a salon to discuss personal stuff they most likely don't want recorded, this seems strange for a salon to do anyway, why would they need to record the audio of clients?? I love Kelly Moss who does my waxing and love aveda products but I hate this salon!! There's never ever anyone (or maybe 1) client(s) in there and then try to switch you to the manager's husband book instead, this place is very unprofessional!!