artistry SPASALON in Franklin, TN

Huge disappointment. Not a first class salon. Really just inattentive and unprofessional.
Also raised boys haircuts from $50 to $105 ! How does one justify that? Their friends get cuts for $35. Insulting and taking advantage of a wealthy community. Cannot justify outrageous prices with poor and underwhelming service. Twice my boys had to return for uneven cuts. Lack of talent & way overpriced. Unfortunately cannot make up for convenience of location.

How do you give ZERO stars? Unfortunately, after I got home and looked at my hair in the mirror, I realized I asked for cool blonde; no dark; cover the grays and please do a set of full highlights. If you want the opposite of that, go to Artistry.
I immediately called to get my hair corrected and sadly, the day I had my correction appointment, my son got sick and he was for 3 more days. (3/6 kids all had the flu!!) When I simply called the salon to tell them I was finally coming up for air...the owner was down right rude, unprofessional and mean and she told me I signed a contract that stated I only had 5 days to come back in.
I explained my situation with my sick children and told her I had no control over their illnesses. She didn't want to hear it.
She was not willing to work with me and she was happy to send away an unhappy customer. She did assure me she would charge me to correct my hair since it was 5 days past my original hair appointment.
If you want poor customer service by the owner, and if you want to pay almost $300 for services you are not happy with, then: this is the place for you!! Book now, girls!

I love this beautiful salon! All of the services they provide are excellent, and Haley is a color perfectionist!

Artistry has been my home salon since my friend Haley started working there and I absolutely love it. I've been following her around since I moved to Nashville 8 years ago and she's always been my stylist. I highly recommend going to check her out as well as the other stylists who I have gotten to know and used a couple for different occasions. They're all sweet and so talented and I feel refreshed after I'm done in the chair. If you appreciate great customer service and accommodating service check out this salon. They do not disappoint.

I hate to admit that I used to hop from salon to salon and never stuck with one hair stylist. But, since I've been coming to Artistry Salon and became a client of Haley - I'm now a regular! You are greeted warmly by the amazing front desk as soon as you walk in. They are always super helpful and kind. I've always been very pleased with all of my services from haircuts to hair color to keratin treatments to eye brow waxes.
And when it comes to hair ... Haley is the Best. I don't dread haircuts anymore - it's like catching up with an old friend (who happens to be amazing with all things hair )!  She even cuts my son's hair and he's a big fan.  And that is a saying something for a picky teen w curly hair. I also recommend Lacey. She's so good at what she does. She gives great haircuts!!  Artistry Salon is the best !!   I'd give 100 stars  if I could.