Artistic Glam OKC in Oklahoma City, OK

Paid to have 5 people's hair and makeup. They only did 3 of the people. Rushed the entire time. My eyelashes were coming off right after they left. Had to have my makeup redone and fixed my hair myself because they didn't listen to how I wanted it. I would not use them ever again.

This review is long overdue. Long story short, DO NOT BOOK ARTISTIC GLAM!!!

Honestly if I could go lower on the ratings for artistic glam, I would. I chose to look into Erin because she had been recommended by other brides I know in the OKC area. I looked into her website and liked the work, so I decided to be "safe" and go with her, especially because her pricing was extremely affordable. Big mistake. It's 100% true that you "get what you pay for." I talked to her & booked her early October and paid the 50% deposit of almost $300. She assured me that she had a big enough team to be able to service 13 people within 3 hours, as I was worried that my large bridal party would take a long time to get ready. She was very bad at communicating and responding to texts and calls after that initial call. The WORST PART: around January, I found out that she ended up booking another wedding in OKC that also had a big bridal party like mine and did not tell me or the other bride. This other bride booked her MONTHS after I did. Not only this, but I learned from previous brides Erin had serviced that she does not have a big salon, nor enough personnel to be able to handle one huge bridal party, let alone two. I tried contacting her to talk about it and I was never responded to. The other bride finally tried and was able to reach Erin, who reassured the other bride that she could do it.

In early January, I started calling her more frequently because I wanted to set up a trial at the end of February, when I would be flying to OKC (I live out of state). Needless to say, after multiple phone calls, texts, and EVEN emails over the course of a few weeks, Erin did not respond. It wasn't until I landed in okc and called her from my fiancé's phone that she picked up, the DAY BEFORE I wanted a trial. Of course the trial didn't happen, but I went in to her salon to get a physical copy of the contract so she'd be held accountable for it. She told me to email her to set up a trial date, and all the details that I had worked out with the other bride for the day of our wedding.

The other bride and I worked out a schedule to try and make things easier for Erin and to give us a peace of mind because our weddings were at the SAME time on the SAME day & we BOTH had 7+ people in our bridal party. We emailed Erin, who (a month later) said she never got the email!!? I don't understand how that is possible because I emailed the MULTIPLE email addresses that were listed on the contract she had printed out for me...

The other bride had her trial at the end of March and she told me it was not good. Erin gave her a time, showed up LATE, and was overall very unprofessional in her demeanor. She also said that Erin said it would just be her and ONE other girl coming to help at BOTH mine and the other bride's wedding... like how is that possible to do??? How can ONLY 2 people help two different (& large) wedding parties that have to start & finish getting ready during the same time frame? Hearing this was the last straw for me. Someone who cannot show up on time to a trial is proving that they probably won't show up on time for the day of the wedding (which is what happened for the other bride), and that is not the kind of stress ANY bride on a strict time schedule needs the day of her wedding.

After all this unreliability and unresponsiveness, I chose to cancel Erin and go with a team more reliable from Tulsa. I tried to be patient and understanding, but she did nothing to reciprocate that courtesy. Erin basically got to keep my hefty deposit because it says on her website that the deposit is non-refundable, and she did NO work. After I cancelled on her, Erin promised the other bride that she and 3 other people would come to help the morning of the wedding since she did not have my wedding booked anymore. She ended up showing up with just herself and ONE other person, to service 8+ people... glad I missed out on that stress! She also spent less than 20mins on that bride's hair, after spending over an hour on the trial. What's the point of a trial if you're not going to allocate the same amount of effort on the day of the wedding?

For the 'decent at best' quality of Erin's work, this kind of behavior was just ridiculous and not worth it. PAY THE MONEY and get someone more reliable, which is literally ANYONE else... Totally unprofessional, DO NOT BOOK HER!!!

Booked Erin for my daughters wedding. We asked if she would be doing the hair and she said yes then brought another lady that didnt kniw how to use a curling iron to do the hair. She was hired to do 6 ladies hair and one was finished the other had to be taken done and redone by someone else. The other ladies hair was done by so eone else. She still charged the full amount. She is very rude and unprofessional. Hire anyone else. Doesnt do what she says she will.

I rarely write yelp reviews but I was part of a bridal party that booked this vendor and it turned out she double booked us! And then wouldn't return our deposit! So unprofessional, especially for a wedding services vendor! Don't risk it on such an important day.

AVOID THIS MUA
Booked hair and makeup services MONTHS ago and then recently found out they double booked my appointment afterwards??  Very unresponsive and unhelpful in trying to resolve the issue, and basically lost my deposit over this nonsense

Definitely would not recommend their services for any important events