Ambiance Nail Spa in West Chester Township, OH

I've been going to several different Ambiance locations over the years and I can confidently say this location is one of the worst. 6-8 months ago I would've told you differently, but over the last few months the quality of the work has plummeted. I go every 3 weeks for a pedi/gel manicure and the fast few months my gel manicure won't even last a full week before it is chipping, peeling, and lifting. This is apparently my fault, even though I use gloves exclusively when my hands are in water, it's still my fault that the gel won't even last a week. I've politely told the techs I've seen every time I go in that my nails have been filed way too thin with the drill, and that my nails have never been this weak. This is apparently my fault again. Since THEIR work won't last on my nails longer than 5 days, it's somehow MY fault that the gel is chipping and peeling off, and that's causing all the damage to my nails. Not even 10 days after my last set I had 2 of my nails literally snap in half, I can't even get them fixed because so much of my nail has come off. I cannot tell you to stay far away from this place enough.

I have been getting my nails done by Lina the past few months and I always love my SNS nails!

I love the ambiance and the friendliness of this place. However there is no consistency on quality. I've gone in a few times and received a subpar job. My schedule doesn't allow me to schedule my appointments much in advance- so it's always a crapshoot who I'm going to get. I've only had one technician that I truly like the quality of their work. Unfortunately they aren't always working when I can go in. I just wish they had more technicians that could be relied on, as I went through Thanksgiving missing my thumb nail due to it breaking off not even a week of it being on. It's very clean and as I stated, they are very friendly. I just haven't had luck getting the technicians I can rely on.

My first review so bear with me. My Friend and I got recommended the Ambiance in colerain, the woman who recommended this place to us- her nails were perfect so we had high hopes. My friend paid around 80 dollars for a full set of acrylic with a design and gel polish. Just a simple N on her ring finger. She was in tears as she was leaving because her nails were so thick, uneven, and the letter was poorly done. The people inside were kind so she didn't have the heart to tell them she didn't like them. I had a similar experience, the man doing my set was very polite to me. Though, I also left with an uneven set, and I noticed later a bump of the acrylic underneath one of my nails. so while we were at fault for not speaking up, I just think the quality of what we received was worth writing about.

I've had several poor quality experiences here and I won't be returning. I went in for a wax and it was rough even for waxing. The wait was 3x the length I was told and once finally serviced the waxer was rude rough and did a poor job. A part of my eyebrow was missing. It felt like she didn't want to be doing it and she was very rough in return. Terrible experience and I will definitely be going elsewhere from now on.