18|8 Fine Men's Salons - Elm Grove in Elm Grove, WI

Terrible haircut everything was very nice but the barber did not listen to what I asked for and ended up cutting around 2.5 inches too much off. And afterwards I can't ask her to put my hair back on so I have to leave the salon and wait for it to grow back which is obviously not ideal.

Prior to my last visit to their place of business, I thought this was a wonderful place to get haircut related services. People have a problem with me rating this business, as they claim I was received free services from this business. Over the past year, I have gone to this business 4 to 5 times for haircut related services. I was never disappointed with any of head or face shaving experiences - straight razor. Both the woman that performed them on me were on point! My girlfriend asked me to grow out my hair - we got invited to wedding in Door county.  I stopped going in for model services, as I wanted to respect her request. When my hair was back to it's original length, I went to a different shop to get it cut into a flat top. Two months ago, I saw a post on social media related a free cut. Side note: each time I went for free haircut or shaving services, I always gave an average or above average tip. When I saw it the free cut was at this business, I was not at all fearful about getting a cut there.  As stated above, always had wonderful experiences there. When I went in for that modeling service, my hair was all jacked up due to recent visit to a chain place. Much to my surprise, the stylist/barber was able to get it looking presentable. After her getting things back to how I wanted them, I had no problem doing a future appointment with her.  Due to scheduling conflicts, I was not able to get an appointment with in two weeks - I work, take care of my of elderly parents, and have a son that is active in after school opportunities. Topically, I get haircuts every two weeks - high and tight. I was able to get an appointment with that stylist/barber three weeks after my first haircut with her.  When I got back to the chair, I was told I was getting a clean up - this was my first clean up with this business. Side note: never assume anything with this business - I assumed clean up was coding for follow up haircut.  Apparently, that was my initial consultation.  There was no initial shampooing - was done at end with out a hot towel. On my previous visit with this stylist/barber, she had no problem reducing the parts of the sides and back to a 000. As stated above, I was very happy with the first cut I received from this lady.  This last visit was all comb over clipper, which wasn't short enough for my liking.  The work was done in professional manner, but it was not short enough on the sides and back.  I don't believe the top was touched.  There were a few longer hairs on top, that weren't addressed. It was disappointing, as my girlfriend and I have trip planned for the following day - my birthday weekend in the Dells. Unfortunately, it didn't look like I even got a haircut.  They wanted to give me a paying appointment with her in four to six weeks.  I was not interested, as I needed haircuts more often. There was also a fear that I would be booked for another clean up.  I need haircuts every two weeks, based on haircut style I have.  Mid day Friday (this happened Thursday) I found a Barber in the Dells that was able to cut it.  Rather than try to work this matter out, Erica wanted to claim this is all a faslehood. I do pictures of me at wedding with a high and tight.  Banking records can be obtained to prove that their employees were given tips, and that a haircut was gotten Friday.  A selfie was send to my girlfriend immediately after the haircut - taken in their parking lot.  My girlfriend is willing to offer testimonial that she witnessed a barber give me a haircut on Friday

Leahnoel is an amazing and professional barber. Will always come back for hair cuts and beard trims from her. Morgan at the front desk for check-in is very kind and professional and a friendly face to see when you check in. All around good quality barber shop. If you decide to get a hair cut then come to this place because you will get a quality hair cut and hair care!

Whenever I'm approached the question of "where to get a good haircut or beard trim," 18|8 is always my go-to response. They are a "customer 1st" establishment that employs some of the most talented and professional stylists in the area. Their approach to a luxury haircut certainly hits that "high class" vibe. I've been getting my hair cut by Victoria at 18|8 consistently for 4 years now and she never disappoints. The premium service that she delivers is top-notch and she does a very good job of making the 30-45 minute appointments quick through great conversation. The rest of the staff have always been a complete pleasure to work with as well. They're definitely worth the try!!

Leah is awesome. I started going to 18|8 back in January 2020. I didn't know the hair stylists but the short bios on the website helped. I picked Leah and never been happier. After a few minutes I found her very easy to talk to and made it easy to figure out what would be best. I went for a beard grey blending and she did a great job to make it look natural and what I liked. Since I shave my head, I also learned they have razor shaves. Leah does a great job at it. My head is so smooth you'd think I never had hair. 2 thumbs up!!! 5 stars. I can't say more. For covid safety 18/8 is great. Everyone gets temperature taken. Ample amounts of sanitizer. Everything is very clean & every stylist has extra protection to keep you & them safe.