'Ohana Salon in Fort Collins, CO

This was my second time here but with a different girl and i asked for my hair to be much lighter and I ended up paying too much money to walk out of this place with the same hair i walked in with. I do not recommend her but this place overall has a good vibe.

I'm disappointed... I tried to divulge what I wanted a number of times, but it didn't feel like I was being listened to for most of it. I had very little confidence in my stylist until I saw the color at the very end of the appointment. My hair looks great, but it wasn't what I asked for. I asked for 6 inches cut off, maybe a little more if needed. I placed my hair where I wanted the length, she checked with me, placing my hair in the spot that I chose but cut off 2-3 inches more than I asked for. At that point there is no going back. I don't believe this was worth $280.

I hated my haircut. She definitely butchered my hair. She also did not cut my split ends. I had to trim my hair when I got home after spending 80 dollars on a haircut.

I recently purchased a $200 gift card at Ohana for my daughter. She was in need of highlights and a cut. The girl at the desk gave me 2 names of stylists that were good and faster and cheaper than the other stylists. My daughter had to set up an appointment for a consultation prior to scheduling an appointment for the cut and highlights. The consultation cost $18, and in my opinion was a joke, but my daughter was told that she had to have one since she had never been there and was consequently considered a new client. After the consultation, my daughter set up an appointment to have Nikita do her hair. Mind you, the gal at the desk said that Nikita was cheaper and fast. 2 hours and 45 minutes later, the job was done. In my opinion my daughter's hair looked just okay. The big shock was the price: $346.77!!! Wtf??! Then the girl at the counter asked if I wanted to add a tip. I thought for a few seconds and said "no" because the price was already TOO high! When ringing the charge up, the girl said the gift card didn't work so she called the manager in to help. The manager said she was having problems with the gift card as well. I said the card was purchased there in the salon, and I purchased it from the gal at the front desk and that I have proof of purchase. Finally the manager said she would override the numbers on the card, which worked. Then she ran my debit card for the remainder of the bill. Again, I was asked if I wanted to added a tip. I said "no" because the price was already TOO high!! The manager appeared to be unhappy with me but went ahead and finalized the charges for $346.77. When she considered the job done, she bid me "good-bye" and started to walk off. I asked her for my receipt, and she said "oh, of course". Needless to say, $364.77 for a consultation, hair cut and highlights was ABSOLUTELY absurd!!! The following day the charge for $146.77 showed up in my bank account. Additionally, there was a charge of $356.40 to be taken out of my account from a designer clothes company, (the purchase was made online). The bank alerted me to this charge, and after speaking with an employee at the bank, it was determined to be a fraudulent purchase. Additionally, a purchase was made for something else for $24.83 from some company in China!! I had not used my card again since paying Ohana for their services. Both the woman from the bank and I feel the $356.40 was definitely a coincidence since the purchase was made for a similar amount that I paid for the services at Ohana (those services included the balance after the $200 gift card was used). Unfortunately there's no way to prove it, but I strongly feel that someone at Ohana (most likely the manager) copied the number of my debit card and used the card for the purchase (for clothes), especially since she was angry that I wouldn't add a tip to the already absurd charge for the services!! Needless to say, I will NEVER step foot in that salon again, nor would I ever recommend Ohana to anyone, including my worst enemy!! They are WAY overpriced for a mediocre job!! They will steal you blind!!!!!!

Very disappointing. Overpriced and I've had better highlights & cuts for less than half the price.