Yellow Tuesdays Hair Club in Lima, OH

The girl who cut my hair had to try three times to get the front pieces even. Plus the girl at the front didn't even greet me when I walked in. Terrible service.

I have been to Yellow Tuesdays a total of three times. The first time I scheduled my appointment online. The stylist I had did a great job. I then scheduled another appointment (online) when it was time to trim. I got a call that morning that my scheduled stylist didn't show up for work and would I mind going with someone else. I didn't and she did a fine job with the trim, though a little short. Fast forward about 8 months and I called to schedule another appointment. I never really got the name of the second stylist I saw (and the first was no longer working there), so I was unable to request her. As I just wanted a trim, I went with the suggested stylist who was available. I wasn't looking for anything drastic or a color change. I arrived with several pictures of the style I wanted and a style I wanted to be able to do for a NYE party. The style was the same that I had gotten the last two visits. We go over what I wanted, I show pictures and the stylist verifies how much I wanted trimmed from my shoulder length hair (about an inch to tidy the ends). The stylist starts cutting and she's pleasant. It seems like there's a lot of hair hitting the cape, but I don't do hair, so I trust the stylist. Turns out I shouldn't have. She finishes the cut, turns me towards the mirror and asks if I like it. From the front it's not too bad. The stylist didn't give me a mirror to see the back of my head, something I didn't really realize until later. I figured out why fairly quickly. The long bob I wanted had turned into a stack and wack. I felt sheared. To top it off, it's very uneven in the back. I attempted to contact management via email and facebook message. It has been a week and a half and I have gotten no response. The reason for my 1 star review: Deplorable customer service. The stylist had to know she was butchering the cut. She didn't stop, she didn't ask anyone else for help. She just kept cutting. (My hair is about 4 inches shorter now). Then, management ignored my attempts to contact them (email and facebook message were used as I attached pictures). Had they contacted me, we may have been able to come to some sort of happier conclusion. I'm glad hair grows, but it's going to take me 8 months to get back to the length I was at prior to this cut. I had been attempting to grow my hair out.

Called all morning to make an appointment for A service they advertise on their website. Finally get through and they say they don't provide that service. In this day and age you better have an updated website!

Despite having a 9 am appointment, when I arrived to the salon the lights were off and the doors were locked. I went back to my car for a few minutes and finally saw a girl get out of her car and enter the salon. I went in and waited for about 5 more minutes before she set everything up. She washed my hair and asked me what I wanted. I said a trim and mentioned wanting a style similar to Kate Middleton. She started talking about Kate Gosselin from the TV show Kate plus 8. That should have been my first, no, second clue. During the entire process she repeatedly had to stop and answer the phone because there was no receptionist present. She starts cutting and although she did not take much length off of the very bottom of my hair, she cut layers that went as high as 7 inches above the end of my hair. I still held out hope until she flat ironed my usually very thick hair into a pancake so that you could see the horrendously short layers stick out. So not only does my hair not look anything remotely like the person I was trying to emulate, it will take probably 6-8 months to get back to normal. I was very disappointed as I heard that this was one of the best salons in Lima. I will be definitely not be returning.

My girlfriend recently moved to Lima. She worked hard moving boxes and setting the house in order, so I surprised her with a manicure at Yellow Tuesdays. The manicurist's skill was less than stellar, and my girlfriend was disappointed. Salons like Yellow Tuesdays are all too common around Lima, which is surprising considering we have two cosmetology schools in town.