Yehia & Co Hair Designs in Country Club Hills, IL

just now **WARNING** Do not go to this place if you have natural curly hair, thin hair, fragile hair, or want to keep your curl pattern. It seems like they only know how to use excessive heat & chemicals to straighten your hair. I went in for coloring service with Mohammad. My hair was beautifully colored with high and low lights. But overall it was a brassy blonde. I wanted ONE shade cooler and for any colorist this is a fairly simple process. I was initially excited because he has good reviews and recently he created his own blonde hair dye. Upon arriving he sat me down and asked me what I wanted. I told him just a shade cooler which would put me at a light golden blonde. He said ok and was eager to get started. Red flag #1 We did a strand test to see how my hair would respond. He let the strain sit for about 30 mins. The strand was platinum blonde. I specifically told him. I do not want my hair this light. So let's leave it on for less time. He He goes on to explain that he has to lift my hair up in order to deposit the color. This would be true if I had virgin hair or dark hair. My hair had already been bleached so I certainly didn't not 30 minutes of bleach. Red flag #2 I questioned his technique when he began parting my hair without detangling first. He did not detangle my hair before applying the color so as he was applying the color he's tearing my hair apart. His hair dye he created is very drying so I could hear my hair tearing and snapping from my scalp. I asked him if he was going to detangle and he said no it would take too long. Red flag #3 As he is dying my hair he is also dying someone else's hair. I was a bit nervous because he was dying her platinum blonde. And I told him again. I do not want my hair that color. He assured me that it wouldn't be. Despite my requests he leaves the bleach on for 30 minutes. He rinses my hair and it feels like hay. So dry & brittle! I was highly disappointed because my hair was platinum blonde with a green tint. So then he puts a toner on my hair and get this black toner on my roots because he wanted it to match my brows ‍. I had just had my brows microshaded so they were super dark. But I did not ask him to keep my roots dark. I went in for a touch up why wouldn't I want my roots touched up??!! After all the dying was done, my hair was coming out in chunks. I've always had pretty thick hair but after that, I could feel and see my scalp. I was so upset, I began to cry. He keep telling me this is what I asked for. After I said more than once I do not want to be platinum. Even after applying the toner my hair was an ugly platinum blonde with a green hue and black roots. I looked a hot ass mess. He took absolutely no accountability and didn't even express the slightest bit of remorse. Black women, we have to stop letting other people experiment with us. They really think we all have the same hair texture. They have no clue of the difference in textures, curl patterns, porosity. They don't care if our hair is fried or unhealthy afterwards. They don't protect the curl pattern, the actually ruin it. I stopped going to them before when they burned my hair using that blow dryer too close and too long. You're hair will be thin and fragile if you continue to let these people do your hair. I take accountability for not going to an actual colorist who has experience coloring curly hair.

I've been going to this salon for at least 10 years. Lately customer service has been horrible!!!!! Twice I've made an appointment with the same stylist and both times he was not there when I showed up. They asked me did I make an appointment......of course!!!! Today I get there an my stylist has left. I told them not only did I make an appointment a week ago, but my stylist took the call. I was told that they would call him. After a few minutes I asked did they call. I was told that they called him and he should be here in a while. After about 20 minutes someone comes over and tells me that they could not reach him. Why I asked was I not told that when I asked the first time. I am PISSED!!!!!!!!!! No apologies or any care about me waiting. Then they tell me I was in the book for 4pm. I NEVER make a 4pm appointment. It's always at 5 because I don't get off until 4. Of course no one will call to apologize for the inconvenience because they could care less!!! I'm sure this will be spelled wrong, but my stylist name is maamdule and that is ridiculous!!!! Don't waste your time here because they clearly don't care about their customers!!!!

I want to like this shop so bad, I really really do HOWEVER, the wait is sooooo long. I had an appointment scheduled for 12:30 and sadly to say here I am 2 hours and counting and my hair still isn't done. The shampoo girl is great, but the wait is FOREVER! Make this place your last resort, because I'm not understanding the purpose of having appointments ! Entire afternoon is quickly leaving and I'm sitting in the hair shop just waiting !

I've been coming to this place off and on for 20 years. I've seen various hair dressers be groomed from shampoo guys to stylists and they all had a lot of talent. It's been changing quite a bit and my last few visits have been less than superior because they don't seem to be good managers of their time. What used to be a place that was not only known for quality hair care or styling but also not being tied up all day in the shop, is now a thief of people's valuable time. I am so disappointed in the fact that when they try to be accommodating they don't know to be honest and tell you they're overbooked and you might be waiting. I think it's only fair to communicate that to your customers so they can know what they've signed up for, whether they have an appointment or a walk in, the best thing you can do for your customers is communicate properly and tell them what to expect! There have been a few times I have given in and gone with someone more novice that I didn't have an appointment with because I needed to maintain my schedule. Sometimes it is ok to wait when you know that's what you signed up for, but again the shop should tell you that instead of just assuming you've got nothing but time just because they're good or popular or tied up. Also it is advised never to tell a customer they should be ok with waiting just because you're overbooked or because of how the customer obtained their appointment. Overbooking and lack of communication is the problem, not how the customer made the appointment. You owe it to valued and paying customers to be upfront with them even if you want to be accommodating so they can decide what will work for them. I would think a client whose family has paid for service from this establishment since 1996 and referred several dozen clients would be considering valued. Again when you can finally get in their chair they do great work but don't plan on having a life that day.

What a long overdue review. I have been coming here for over 10 years. This salon has a professional yet family oriented environment. Every stylist is courteous, genuine and professional. I have never had to deal with any confusion while working with the stylist here. The main person I got to is Aymen, he takes the time to listen to what your concerns are and makes sure to understand exactly what you want. He is a GURU with color and natural hair. My hair is ALWAYS feeling and looking healthy... i always refer my friends to this specific shop.