Vina Nails in Chattanooga, TN

This place is very unprofessional and very unsanitary. When you walk in, it looks like a hoarder lives there. Vina is VERY unprofessional and she does not know how to run a business. She likes to over charge for unnecessary work that she barely does. This is the LAST PLACE I would ever go to, if I wanted my nails to be ruined. Not even last place because I will never go back to her shop. There is kids running around and it's too messy in there to even feel a sense of relaxation in that tiny building. The only nice part about the whole place is Eric, her son, who does his job well and is very polite.

Tiffany service is very bad they messed up my nails put the wrong polish on them and when I had a conversation with the owner she seen my problem had to be at work did not have no day off until today went bk to get nails fix tiffany was very rude disrespectful refusing to fix the problem that she said she was going to fix would not refund my money the people that works for her are very unprofessional and they are rude I have been going to tiffany for over 15 years and never ever have I got treated with respect as I gave her I didn't curse her I did not raise my voice at her for her to treat a loyal customer the way she do I will no longe go here or send people to hear all they do is sit and talk about there customers in there language and expect some one to come spend there earn hard money with there business very very disappointed

I have been going to Vina Nails exclusively for years because it is the only place that I can trust to get my nails perfect. It is a family-owned business which means that you will receive extra care -- Vina and her son always put in their best to make their clients happy. They are the most pleasant people and I often find myself hanging out with them after my nails are already done. Sure, you could go to a spa with expensive foot baths and more services, but those places will never have the passion this place has. Vina Nails is easily my favorite nail salon I have ever been to in Tennessee. My natural nails have never been so long!

My mother and I went in for pedicures and she wanted a fill on her nails. Well not even 10 minutes in the owner and another customer start getting into it about a missing wallet. They were going at it back and forth for a while until the lady found her wallet and left. We thought we would still give it a shot. After a little while it was our turn. The owner was yelling from her table for us to pick out nail polish so we were looking and accidentally dropped a bottle and it broke (totally our fault) and I'm sure it happens all the time. The owner started being rude at this point. She started barking orders to clean it up but not with that and to hurry and get in the chair so she could start our pedicure. My mom cleaned all of the polish up and I sat in the chair to get my toes done and the water was ice cold. I told her and she wasn't concerned. We paid her for the broken bottle and left. Never going back!! Her attitude was uncalled for and accidents happen. I work in the beauty industry and even on a bad day my clients don't see it.

She was in such a rush that she didn't even take her time pampering my feet, and the utensils she use I don't even think they we're clean and also the towels looked dirty!! My feet set in the water over 25 mins she charged 40 something dollars for a french pedicure when I could have gotten it done for 25 dollars, My thing is why charge so much if we not gone get the money worth