TD NAILS Prescott in Prescott, AZ

I have been going here for a year and I always make a reservation. Jennifer does a very good job.

Very happy with TD nails. Clean, professional, good prices and friendly. I'll be back!

It's always a delight to have my nails done at TD Salon and I've been a regular customer for over two years! I found this salon after trying several others and based on a recommendation by a close friend. Jennifer, Wilson and Marcy excel at their professionalism, efficiency, quality of work and the consistent cleanliness of the salon. I've been having my nails done at least once a month, professionally, for several decades by dozens of salons and TD Nails ranks among the best. Highly recommend!!!

If I only could leave a "ZERO" instead of one star that would be more suitable for this terrible nail salon for their mistreatment of me and belittlement I would . I came on time to my appointment to this nail salon and asked five minutes prior to my time if I can soak my feet ? The nail technician named Mercy responded back to me so rudely and disrespectful with a no . She stated my appointment is at 3:30 pm , go back and sit down and wait . Two or three minutes after , she goes and turns on the water to the pedi chair and instructs me to come now and put my feet in the water . I just responded it was a few minutes ago that I asked to soak my feet . Then I was received with the most horrible customer treatment by all three nail technicians at the same time making negative comments about my simple request . Making it sound like I asked them to fan me and feed me grapes one by one . The male nail technician there was being a jerk mocking and ridiculing me . The nail technician called Mercy should be legally changed to Nasty, was stating that I'm picky and always complaining . Note- I get ingrown toe nails on my big toes . Who are they to tell me this when they're a nail salon and people come to this establishment to be treated properly and with respect . Not treat customers viciously and in front of other patrons too. The nail tech called Mercy told me to go elsewhere , and stated in her broken English I don't do your nails . As I was trying to wipe my wet feet from being inside of the water , Mercy was trying to rudely pull the towel away from my hands . I told wait a minute , I need to dry my feet first because they were wet . DON'T PATRONIZE this horrible salon if you want to be treated with respect and exceptional customer service because they don't know the definition of it if it hit them in their rude faces .

So disappointed, I have been going here for almost 3 years, every 3 weeks pedi and dip I have noticed over the last 2 months attitude has been grouchy, like they are doing me a favor. Today while counting money to pay cash (big deal with them to pay cash) Wilson announces I haven't given him enough money, I was still counting, really dumb, unprofessional and cold, then he walked off and wouldn't schedule my next appointment. The quality of work was always good, this is supposed to be a treat to myself, leaving angry for the last couple appointments isn't worth it. Lots of other great places to go