Spa Trouv in Draper, UT

Had a horrible experience here. They upsell you on things every chance they get in very sneaky ways so you don't even know you're being sold something else until you go up front. They definitely don't put the customer first and the ONLY thing they care about is getting you in and out and getting money. I paid so much for a facial that was not good at all. She didn't even put a moisturizer on me i left feeling very dry. You not recommend you come here.

The fact that this place is in business is absolutely SICKENING. I still don't have the words to describe this place-it was the most appalling, abominable experience. It is the most lookist, conceited, atrocious spa i have EVER encountered. The employees are VISCOUS. 99% of the people working here are the most horrible human beings I have ever encountered. They are mean, cliquey, snotty, entitled and rudest employees I have ever been witness to. I can't even describe it. This spa had a vibe so horrific it made me sick to my stomach. I should've listened to my intuition. Dark evil energy lives in this establishment. I have such regret ever going here. The girls who i saw here were so mean. They dismissed me and were not friendly. They were also badmouthing another coworker at the front desk. YIKES. They acted like they were so above me, made a comment regarding how a certain treatment was expensive and implied that I couldn't afford it- excuse me!?!? I couldn't believe the way they were treating me. How are they still in business!?!? No way people tolerate the treatment they gave me.  The manager was also horrendous. So fake, said the rudest things to me(does she think it's okay to be mean if you say it in a nice voice???), was so condescending and actually made me leave in tears. I could go on and on about her. There will never be enough words to explain her unprofessionalism, ill mannered attitude. Who does she think she is?  Having someone like that represent your business is a HUGE mistake. That girl needs  to go to therapy. The way she treated me left me feeling like crap for weeks, feel self conscious, and have anxiety for weeks. no one deserves that! On top of the horrible customer service, this place is such a scam. They show off all these deals- but make the rules super complicated and go back on their word. I heard multiple people voice their frustrations all in the 15 minutes i was in the waiting area. Unbelievable! Should've been a warning sign-but it is so deceiving!! Smoke and mirrors. It looks all cute and fabulous but it's all a show, a sham. It is a horrific place and I feel it my civic duty to warn others. There is SO many better places to go support, where the workers are kind and genuine and the prices are reasonable and the vibe makes you happy and leave feeling better- not to have you leave with a dark feeling and have yourself devastated. This is a nightmare in all areas. DONT GO HERE! Save yourself money, being shamed for no reason and a ginormous headache. I wish I could go back but i can't so i'm posting this to help others. I was so upset for weeks that when I remembered my experience here I would just burst into tears. I'm not an emotional person but having this horrible experience happen to me just WRECKED me for quite a while- so that definitely says a lot!! So much anxiety everytime I think or drive by here. It was THAT BAD.
Also looking at their reviews I see they love to say "You're not on our list...." hahahahahaha and all the good reviews must be mostly employees. Lets hope this stays up. But please for your sake , and the sake of humanity, don't go here or support this business!! Unethical, horrendous, nasty place. Still not good enough words to describe this nightmare.

A friend recommended Spa Trouvé to me so I decided to check it out.

It was easy to schedule an appointment and the receptionists on the phone were very friendly and happy to answer any questions.

When I stepped into the spa for my appointment, the front desk staff were all very welcoming, the studio is also very neat and clean.

However, when I was brought back to the room and met the injector, I did not feel welcomed there. The injector did not introduce herself, so I don't even know her name. There were three staff in the room but no one introduced themselves or their roles. One staff was talking to the injector about personal events and I felt that was completely unprofessional, especially when a new client has already stepped into the room.

I scheduled a consult and injection, I was hoping to obtain more information since it was my first injection. However, the injector was very cold and answered all questions very short and abruptly.

Overall, I think the front staff were great but I did not enjoy my experience with the injector I encountered.

After moving to Utah from So. Cal, I was hoping to find a new Med Spa and I am THRILLED to recommend Spa Trouve. The gals at the front desk were beyond knowledgeable, were very helpful in answering my questions and paired me with Kaycee for injectables and Emily for skincare. Truly matches made in Spa Trouve heaven! Highly recommend!

This place is great!! I have done a couple treatments here such as laser hair removal and micro blading. kenzie was my aesthetician and she couldn't have done a better job. staff and front desk was amazing as well.