Salon Spice in Overland Park, KS

10/10 would NOT recommend getting brows done here. These pictures show what I looked like AFTER she was done... Very disappointed in the lack of skill and responsibility/maturity of the stylist who honestly thought they looked good enough to be finished. A waste of my time and money as I will have to clean up my brows myself like I was trying to avoid in the first place.

If I could give the salon less than 1 star, I would.

I'd had my hair cut by Skyler multiple times in the past few months. Had a regularly scheduled appointment last Tuesday, and arrived at the appointed time. I was told by another stylist that Skyler was no longer at the shop, and hadn't been for a while. She then proceeded to tell me that they had called her regular customers to rebook them, but I was apparently overlooked. She took my name and number (which was interesting because my info was in the computer, with an appointment for Tuesday) and either the owner or the receptionist would get back with me the next day (Wednesday). Overnight, I then received an auto email reminding me of my appointment, and I also responded to the email auto reminder. When I checked, Skyler is still on the Salon Spice web page.

It's now a week later; no one from the shop has contacted me as of yet. The customer service at this shop is horrible; make sure you really have an appointment--and your stylist is still employed there, before you go out of your way to show up for an appointment.

Guys dont EVER get your eyebrows done here. She waxed OFF my arch!!! My arch!! Who does that?! Really really unhappy about my services. And it was right before my birthday dinner and they knew that :/ please dont go here. Save yourself.

I moved to the area August of 2012. Before that I had gone to the same person for about 12 years. I was nervous to have someone new work on my hair. I always get blonde hight lights and a cut. I will say I love my hair. I had it done by Lauren about 5 times she was always very careful to give me what I wanted. However one day I mentioned that I have been thinking about getting my eyebrows waxed. She said she could do them for me. I let her know I was nervous since I have never done it and I have seen some pretty bad eyebrows out there. She assured me she is really good at it and not to worry. So I went for it..... Well when she was done it really burned and hurt  bad. I have had a Brazilian before and it didn't hurt as bad as my eyebrows. I walked out to my car and got better look.  I noticed my skin had been ripped off. I walked back in and showed Lauren and the esthetician. I was then asked if I take any oral acne medication. I told them I don't. Lauren said this has never happened before and apologized. I was told to ice it and put ointment on it. I spoke to some of my salon friends who let me know these questions should have been asked prior to the wax. The waxing should have stopped once the first strip showed ripped skin.

I called later that week to speak with the owner to let her know what happened. I didn't want to get Lauren in trouble; but I felt that after having to look the way I did for 2 weeks along with tremendous pain I went through I deserved something. The owner was nothing but combative. She had no compassion for the situation and repeatedly said it wasn't Lauren's fault. I let her know I knew it was an accident but I felt that she should do something for me. She was nothing but rude and uncaring. Finally she offered to give me money back for the service. Obviously I felt it was worth more than that.
In any other situation a good business owner would have wanted to keep a client. Not only am I loyal but I make sure to tell everyone about my great experience in hopes to build clients for my hairdresser.

I think this is the case of bad ownership. I will never go back to this place and hope no one else goes through what I went through. I work in sales and have to see customers everyday. This salon is not customer focused. If you plan to sell a service you should try and make the customer happy.

Not a place to call home. I was extremely underwhelmed by my cut. I don't like going to kids that are obviously so young they think they know what's best. Listen and help. Cut in a straight line and a girl could be happy!
The gossip the girls chatter about was also un called for. Keep it professional.