Reap the Sew Boutique & Salon in Knoxville, TN

I made my first order off of reap sew boutique a few weeks back, not being fully aware of the return policy.. you are only able to return for a gift card but never a full money refund. After I found that out and having the clothes I had purchased be of poor quality, not sitting well, design seeming to be different than what I thought and what it looked like online I tried to give them a call, in which I just explained I understand it's my fault for not knowing the return policy, but nothing has been worn all the tags are attached, is there anyway to make an exception this one time? I had spent hundreds of dollars and didn't wanna waste it on something that's just not gonna work for me I'd rather just get my money back also due to the quality of items. The girl I had spoken to assured me that was not possible but that the owners had just left and I should be receiving a call just to go over all of this... I waited a week and never heard back so I just chose to send everything back and give them another shot. I purchased more items under the gift card I was given for the items I had sent back, after receiving my second order it was even worse than the first! I will post pictures of the dress I thought I was receiving online and the dress I actually received. This boutique has put their boutique name on a dress that has shein tags on it. When the owner spoke to me she was absolutely out of line, commented on my faith and said my "threats are not Christ like" because I told her I would need to reach out to the Better Business Bureau if this does not get resolved... she commented on this being a money thing as if I couldn't afford her items, and that the quality she is proud of... I have honestly never ever had to do anything like this with a small business or a company ever in general, not to mention the way she treated me and made me feel as if I had done something wrong when she clearly is doing something illegal using a SHEIN dress as her own, CHARGING $45 for a $13 dress, when she even stated over the phone call that she has never ordered anything off of SHEIN... Meaning she does not have an agreement with SHEIN to sell their dresses. Based off this experience I would never ever spend my money here and will urge the followers we have in common on Instagram not to as well.

I absolutely LOVE this boutique! The owners are the sweetest God loving sisters. They have the cutest most unique clothing, shoes and accessories!! My favorite boutique by far!!!

Shopped here on small business Saturday around 10 am.   There were one maybe two other customers and four young ladies standing at the counter chatting.   No one welcomed me, no one offered to help, and was not impressed with selection.   Will not return.

Reap The Sew is owned by two of the sweetest women in Powell, TN. Their taste in style and decor is on point. An adorable boho setting with a constant new supply of hand picked clothing. A must visit for any woman.