PURE Beauty & Wellness Spa / Telluride Salt Cave in Telluride, CO

Fantastic experience! 90 min massage with Mara was best massage I've ever had, and I do massage regularly. I will come see Mara every time I'm in Telluride from now on. I also met the hands on owner, and she too is fantastic! What a great spa and climate.

I came here to relax and left feeling more stressed than when I showed up. I wish zero stars was an option because of how misleading they are. They should be more clear on the website, and on the phone, that a day pass is actually just a two hour access to the spa with limited services. The "services" in the day pass included sitting in an underwhelming salt cave, a tiny sauna that's not made for people over 5'9", and an oxygen "bar" that made you feel like you were in a sterile hospital setting. The sauna is in the bathroom, and the bathroom was small with a toilet next to the shower. Typically , when finishing up at a day spa, you have all of the supplies you need and could just theoretically leave there and go straight to back out into the world. That was NOT the case here. The shower only had Doctor Bronners for soap, no conditioner or shampoo. No blow dryer etc. just someone to knock on the door and move you along to make your payment which included an undisclosed 20% gratuity for the woman who pushed us around on a strict timer for the two hours we were allowed for our "day pass". Let me be clear- I would absolutely be happy leaving a 20% tip if I got a service done but I didn't. I am surprised that a place like this exists in downtown Telluride.

disclaimer! i posted this review to Google and she mustve reported it or something. such a terrible establishmen, I'm baffled this business is working in downtown telluride . We will not be returning and would not recommend to anyone looking for a spa experience. If you are looking for a bathroom with an awkwardly placed sauna or a dark cubicle to suck on some oxygen, then this is the place for you. First we are a group of four and had a "day" pass which we was quoted at 135 each. This pass included the salt cave, oxygen bar and infrared sauna. A "day pass" lasts 2 hour and 15 minutes. We walked in and were asked to take off our shoes and pick from a basket of unorganized slides. The salt room was absolutely absorbing of minerals and all the other benefits, or we hope, but the chairs were Walmart quality lawn chairs that awkwardly fit in the space and were gross. We were a group of four and split in half because the infrared sauna was a tiny two person sauna that had a 5 10" women's knees at the door of the sauna while both people in the sauna could see the sink and toilet in the room through the mirror directly over the sink in front of the sauna. The result of this saunas experience was, "I could fit one of these saunas in my basement apartment." Any sort of curtains to help one forget they were in a bathroom while in a sauna would have been helpful. The most wildly disappointing part was the oxygen bar. The chairs seemed like they were from ikea and had no neck support, didn't fit in the room and wouldn't recline all the way. Literally resulting in two people with uncomfortable necks and resulting pain . Most majorly we had an amazing front desk woman who was there to guide our apparently two hour "day pass" and all she did was usher us from room to room to keep track out our times, I.e 45 min in the salt cave, 35 in the Sauna etc, and then... during check out had a MANDATORY 20% gratuity that was not communicated over the phone booking. Over all we had a good time because we are best friends but we were split up, over charged and wildly disappointed by the office turned spa settings. This place takes advantage of customers, is not clear of business expectations and should not be providing these services to anyone else.

Extremely disappointed at our experience considering the high price. We bought a "day" pass which really only meant 2 hours of getting shuffled around from room to room. I came in with 3 girlfriends to enjoy a relaxing spa day , and while we had a good time because we love each other and can turn any experience positive, this experience was completely overpriced. The spa is cramped, the salt cave small and the oxygen room felt like a doctors office waiting room. We had no time for ourselves to just go at our own pace and enjoy the spa. Instead we were shooed around on a timeline. We had to be split up for the sauna because the sauna is a small box inside a bathroom. We did have a good giggle while staring out ourselves and the toilet through the sauna door in the bathroom mirror. For context, I just booked a 60 minute massage at a spa in snowbird, Utah that includes a full day pass--saltwater rooftop pool, hot tub, eucalyptus steam room, lounge chairs, drinks etc. for $175. The 2-hour "experience" at pure beauty ended up costing $150! We were shocked to learn at the end... as we were checking out... that there was an automatic 20% gratuity added! There was no signage and we were not informed of this when we called to book, or at any moment while we were at the spa. I found this to be outrageous-- I'm not sure what the 20% gratuity was for as we did not receive a service? Also, if that is the route you are going... you MUST make it very clear-- at booking and with signage on the website and the front desk. Bummed about how much we spent for this.

Joanne was a life saver. She made special arrangements for me because, I had dislocated my shoulder on the ski slopes the day prior. I was in pure misery after being up all night the night before with Chronic pain. Joanne worked me in their busy schedule, and treated me with Cryo therapy pain management (which is the equivelant to icing my shoulder for 5 hours, but only took 5 minutes. I was in instant pain relief. She also recommended the salt cave which I also did. Thank You sooooo much Joanne and Pure Beauty and Wellness center. You made the rest of my vacation bearable.