Palazzo Nails & Spa in Bakersfield, CA

This was my first visit to Palazzo Nails, & I am extremely impressed! First of all, they took me as a walk-In, which I really appreciated because it was my day off & my previous manipedi (from a different establishment) looked absolutely horrid already. I was seen by Kim, she was extremely courteous & listened to my concerns. She was very meticulous in her craft, while working swiftly & with care. It was evident that she is not only phenomenal & knowledgeable at what she does, but also cares about her customers. The manager there was also very courteous & aware of all customers, even offered us customers water, coffee & tea. The prices are very reasonable, especially considering the great experience I had for being my first visit & the amount of care they put into what they do! I don't always write Yelp reviews, but I was so blown away by Palazzo's customer service, superb quality work & extremely clean establishment that I had to write this review to give them their well-earned props! I am absolutely sold, & look forward to future business with them!!

Tracy was amazing!!! She was so kind, communicative, and painted my nails exactly like the inspo picture! The atmosphere was great, and all the other workers were very friendly. Super reasonable price for the quality! Highly recommend having this as your go-to nail spot!

Everyone at this salon is so friendly!!! A day prior to my visit I had got eyelash extensions at a salon in San Jose. The eyelash extensions had been installed terribly and were causing me a lot of pain. I was attending a wedding and I was extremely stressed out and scared that I was going to go blind. The owner at Palazzo saved the day and patiently removed every single lash. I also got a gel manicure and they did a wonderful job!!! Highly recommend this salon!

I love this place. It's the best nail salon in town . I always request for Lam and Vanessa to do my pedicure and manicure. They both do the greatest work ever and super clean job .

Needed a pedicure and decided to give this place a try. Katie did my pedicure and was polite at first, but then started on my pedicure and cut the side of my toe. I said ouch and she apologized but it got worse. She did the gel color and put my foot under the lamp to dry. I'm not sure what went wrong that the gel didn't dry and as she uncovered my foot, she grunted and said it didn't dry, so she would need to do it all over again. She then continued to try to blame me for moving my foot. I told her multiple times I didn't move my foot once she placed the lamp over it but apologized and said that I would keep an eye on it moving forward. She started on the foot again and told me in a bothered tone if I could stop the massage until the nails were done. The movements from the massage were not moving my feet whatsoever, but I turned it off anyway. She then told me I wasn't placing my foot correctly and the gel wasn't drying leveled, which at that point I was irritated. I told her it didn't need to be perfect (I just wanted to get out of there) and she said she just didn't want to have to "drill me" again because I had fine nails. I would have appreciated that concern if she had handled the situation in a polite manner, but she did not. & don't let me forget she was really pushy to do cash payment instead of card. She tried to get me to use their ATM and assured me I would get the ATM fee back with their cash payment discount. I paid with card and left. About 2 hours later my toe was in so much pain from where she hurt me. It's now the next morning and my toe is red and swollen. I can't even step without it hurting. I would avoid this place based on other reviews, too.