NY Nails in East Syracuse, NY

DO NOT WASTE YOUR MONEY!! Terrible very unprofessional! Had an appt at 2 didn't even get seated until 2:30 was tossed around I ended up being seen by 3 nail techs.. burned my fingers, ALL my nails bubbled up I didn't even get out to the car and noticed. Go back inside after sitting there for over 2 hours, they wanted me to sit and re do. Which would be another hour, said only 10 mins. Tech starts drilling the whole polish off and will have to re do all of them.. along with all the design(French tip). Offers to give me $20 back.. I shouldn't even have paid $100 ($10 tip) oh I should not $10 of the amount was the tip so I got $10 refunded. 2 of the nails are crooked.. I got them done on SUNDAY and one just popped off. Was told come in and we fix.. I can't spend another 40 mins getting my nail fixed all I asked was for a refund. TERRIBLE PLACE! I called and tried speaking to the owner & of course get tossed around on the phone. Pathetic! Oh I should also add the owner called me as soon as I made a google review trying to offer me $16 refund. Begged me to take the review down but won't make things right. Great customer service yall have

Terrible job. I asked for a dip manicure and said I needed to soak off my current one. Well...they drilled off my previous dip down to my bed and when I made a few faces (because my finger was on fire from the friction) they said they were almost done. That's how you ruin someone's nail beds. I went Sunday and by Tuesday night 3 nails were completed cracked and the rest were uneven. Typically dip manicures last 2-3 weeks.

While in East Syracuse for a friend's funeral, we stopped into NY Nails for a quick 'self-care' moment during the madness. NY Nails was exactly what we needed. It was clean, friendly, the pedicure was relaxing and amazing. When back in East Syracuse, this will definitely be a 'must stop' for me!

I had a gift certificate to this salon or never would have gone here. I wanted a basic pedicure and said that repeatedly when they kept insisting I try one of the other pedicures. The young man doing my nails kept looking around and talking to his coworkers instead of focusing on my feet. He scratched the skin on my toes numerous times because he wasn't paying attention. They kept trying to add things like a massage and callous removal which I didn't need. At checkout they kept insisting I make a follow up appointment after I repeatedly said no thank you.

Omg! First time going to this place and I asked the nail tech if she could do my nails like the one in the picture. They came out exactly how I wanted! The salon was very clean and staff was very nice and professional. I will be back thank you Joy for my manicure!!!!!!!